1. Development of e-Government in Latvia
Ina Gudele
Head of the Information Society Bureau

2. eGovernment: current policy
The eGovernment conception has been accepted on September 11, 2002 by the Cabinet of ministers
The eGovernment conception is a policy planning document, which was elaborated to determine the main strategic guidelines for development and implementations of eGovernment in Latvia
Information Society Bureau is the responsible authority for eGovernment development

3. Status of the ISB

4. Main tasks and responsibilities of ISB.
Information Society Policy development and implementation
Unified eGovernment project development and monitoring of implementation
Development and improvement of State Information Systems
Advisor body for Prime Minister and Cabinet of Ministers for IT&Tsector

5. eGovernment concept
Services provision: Internet, phones (mobile and fixed), digital TV, call centers and One stop agency
Training of Civil servents and education for society
Optimization of proceses and procedures

6. eGovernment activities
Elaboration of the Unified eGovernment project
Development of eGovernment Services
Improvement of the cooperation between state institutions and local government institutions
Promotion of skills of individuals to use eGovernment Services
Development of the technological base for eGovernment Services

7. Description of the current situation

8. Existing achievements
Responsibility of one institutions
Electronical central registers and data bases
Information systems for municipalities
Basic elektronical services in same municipalities and state institutions
Call centers information services

9. Existing problems Different situation in regions of Latvia
Various eGovernment implementation projects
Still no secure e-signature
Poor e-services base from central state institutions

10. Existing funtional model

11. State Geographical Information System (scope of issues)
State policy, strategy, coordination
Data holders
Service provider
Users
State institutions
State institutions
State institutions
Municipal institutions
Non-government organizations
Service business
Educational institutions
Individuals
Municipal institutions
State agencies
Standardization
Integration
Internet / Intranet
State agencies
Firms
Private organization
Geo-portal
Legal framework
Internet and telecommunications

12. Main eGovernment processes
Definition of processes
Implementation
of services
Cooperation
Coordination
of unified
project

13. Functional model

14. Actual activities Implementations of e-signature
Development of e-servics
Education of civil servants and promotion for citizens
Coordination of different eGovernment implementation projets
Development of unified eGovernment implementation projet

16. Ina Gudele ina.gudele@mk.gov.lv
Thank you!
Ina Gudele