1. Govt. Polytechnic,Dhangar
Power Point Presentation of
English Language-II
Submitted By:-
Ms. Rachna
(VF in English)( )

2. Writing Skills Here we will learn writing of Letters Memos Circulars
Agenda and Minutes of the Meeting

3. Letters
A letter is written communication sent to the receiver with a particular purpose be it formal or informal.
Types of Letter:
Business letters
Official Letters

4. Business Letters
A Business Letter is a letter generally sent to the dealer with a purpose of some business deal.
It also includes the enquiry about a product, placing a supply order and the complaint letter.

5. Types of Business letter
Floating Quotations for a purchase
Placing a Supply Order
Complaint Letter

6. Format of Business letter
NAME OF ORGANISATION
Ref. No.:
Dated.:
Dealer’s Address
Subject:
Salutation
Content of the Letter
Complementary close
Signature
(Name of the Sender)
Designation
Enclosure:
Copy to:

7. Features of a Business letter
Brief & Compact
No unnecessary detail
Direct and to the point
Be formal
Avoid use of ‘I’
Do mention last date
Provide concrete detail of the product

8. Q. Write an Enquiry letter for the purchase of 04 nos
Q. Write an Enquiry letter for the purchase of 04 nos. of Computer Printers for your Office.
Govt. Polytechnic, XYZ
Ref. No.:1458
Dated.:
Computer World
Delhi Road
XYZ
Subject: Regarding inviting Quotation for the purchase of Computer Printers
Sir
This office wants to purchase 04 nos. of Computer Printers from your firm. The detailed specification of the Computer Printers is given below. In this concern, you are requested to provide your quotations latest by
S.No. Name of the Item Quantity Make Specification
1. Computer Printers 04 nos. HP Laser Printer, 20ppm
Thanks
Signature
(ABC)
Principal
Enclosure: Specification of the Computer Printers in detail (Brochure)
Copy to: Accountant

9. Q. Write a letter for the placing an order for the purchase of 04 nos
Q. Write a letter for the placing an order for the purchase of 04 nos. of Computer Printers for your Office.
Govt. Polytechnic, XYZ
Ref. No.:1459
Dated.:
Computer World
Delhi Road
XYZ
Subject: Regarding placing an order for the purchase of Computer Printers
Sir
Reference to your Quotation letter no. Q. 457 dated , you are hereby informed that your firm has been selected for the purchase of Computer Printers. The detail of the Computer Printers is given below. In this concern, you are requested to supply the items latest by
S.No. Name of the Item Quantity Make Rate Amount
1. Computer Printers 04 nos. HP, Laser Printer 9,000/- 36,000/-
(Including GST)
Thanks
Signature
(ABC)
Principal
Enclosure: Copy of your Quotation letter
Copy to: Accountant

10. Q. Write a letter for the complaint regarding supply of Computer Printers for your Office.
Govt. Polytechnic, XYZ
Ref. No.:1472
Dated.:
Computer World
Delhi Road
XYZ
Subject: Regarding Complaint letter for Computer Printers
Sir
Reference to your Supply letter no. 486 dated , you are hereby informed that the Computer Printers are damaged and not in working condition. This is not a good sign for the image of your firm. In this concern, you are requested to take necessary action in this matter at the earliest.
Thanks
Signature
(ABC)
Principal
Enclosure: Copy of your Supply letter
Copy to: Accountant