1. Funeral Service Principles
Introduction

2. What Are We Called? Funeral Director Undertaker Mortician
Practitioner of Mortuary Science
Funeral Service Licensee
Funeral Director/Embalmer

3. Licenses 2 separate licenses: FD and embalmer combo licenses
embalmer only
funeral home
only 1 FD/firm
morticians
no licensure

4. Roles of the FD 1) caretaker of the dead 2) caregiver to the living
3) compassionate advisor
4) administrator
5) community leader

5. Funeral Service What is Service? “Winning Ways” pg 1-31
“You never get a second chance to make a first impression.”