1. Right click and select Copy
RightNow February ‘08 – Copying a Workspace:
Common Configuration > Application Appearance > Workspaces 2 3
Right click and select Copy 1

2. Properties for the selected item -- Subject
Properties for Workspace Items:
Properties for the selected item -- Subject

3. List of available incident fields
Available Fields – Incident Workspace:
List of available incident fields
Can add incident, contact or organization fields to the incident workspace

4. Relationship Items and Controls:
Relationship items and controls that can be added to an incident workspace
Most relationship items occupy a separate tab such as Contacts, Attachments, and Time Billed.