1. Michael Stephenson DevOps empowered by Microsoft Flow
Cloud & Integration Architect
DevOps empowered by Microsoft Flow

2. About me… Cloud & Integration Architect Integration Monday!!!
Twitter
Microsoft MVP = 9 years
Entering UK Truck Pulling Championship for Charity – August 2018

3. Context Global Integration Platform
Big Multi-Business Multi-Geo CRM implementation
Users based on Azure AD B2B Federation
Cross business integration
3rd party B2B integration
API and Portal work
Global Integration Platform

4. Background Common Theme Support processes which
need to be actioned by team
Image –

5. DevOps Cool Wall Example: User onboarding Sub-Zero Fridge Bar Sub Zero
Undecided
Uncool
Seriously Uncool
Way Beyond Seriously Uncool
Incremental testing
Continuous delivery
Adhoc Support Processes
Continuous build
Example:
User onboarding
Automated provisioning
Continuous integration
Automated release management

6. Azure AD B2B Setup Multi-Region Group Solutions Regional Businesses
GroupTenant
Multi-Region Group Solutions
Authenticate
Azure AD
Access
Federate
AcmeGroup.onmicrosoft.com
Owning tenant
Owning tenant
Owning tenant
Regional Businesses
Acme-UK.onmicrosoft.com
Acme-US.onmicrosoft.com
Acme-HK.onmicrosoft.com

7. Major Release User Creation
Tag your turn
Azure AD Admin User
CRM Admin
Powershell
CSV containing users
B2B User
Invite
Bulk creation of 000’s of new users at a major release
Azure AD

8. Real-world Transition Problems
But I can’t do what you guys do
Cross Team Friction!!!!
Support User Concerns
Skill and experience concerns
Lack of tooling
Scripts require elevated privileges
Admin Concerns
We cant transition low value tasks
We never have time because we are doing basic admin
We don’t want 2nd line support accidently killing the system
CRM Admin
Support User
Azure AD Admin User
Project Team
BAU Support Team

9. Can I use Microsoft Flow in DevOps?
Automate support tasks I hate
Automate tasks that waste team time
Human interacts with support process
Approvals
Power Apps
Flow
Azure Functions
Azure Automation + Powershell

10. Planned Process Flow Capture user details
Add to SharePoint list that we are going to add user
Send invite from Azure AD to B2B user
Add user to Azure AD groups
Set user location
Assign user CRM license
Wait until Azure AD and CRM sync so the user is available
In CRM set the users business unit
In CRM assign the correct security roles to the user
Update SharePoint list so we know the user is complete
Send an to tell everyone the user is setup

11. Architecture – Part 1 CRM Admin Support User Exchange Online
Add User Flow
B2B User
Power App
Invite
SharePoint Online
Azure Automation
Azure AD

12. Architecture – Part 2 Azure Functions Exchange Online Support User
CRM Admin
Add User Flow
B2B User
Power App
Invite
SharePoint Online
Azure Automation
Azure AD

13. Demo

14. Architecture – Part 3 Support User Request Permission End User
Self Service
Approve
Azure Functions
Add User Flow
B2B User
Invite
SharePoint Online
Azure Automation
Azure AD

15. Where’s the value? Area Value Security
Allow support user to do actions in a controlled and secure way
Removes risk of untrained support user accidently breaking something (eg: giving direct powershell access)
Cost Saving
Stop requiring high cost resources to do simple tasks
Saves approx. 100GBP+ per month
Cost 200GBP to build solution
Cost 1GBP per month to run solution
User Experience
No bottleneck waiting for resource to add users
New users setup in a few minutes vs hours/days
Happy Staff
Don’t frustrate high skilled staff with monotonous repetitive low value admin tasks
Flow and Power Apps empowers skilled staff to off load tasks in a friendly secure way

16. Takeaways What we should do What are the results
Automate Repetitive Tasks in your Team with Flow
Allow users to interact with process via Power Apps (or Minecraft)
Run IT Pro tasks in Azure Automation
Run developer tasks in Azure Functions
Easily Automate low value support processes
Developer + IT Admin can develop the widgets
DevOps Team can own the process
IT support team can use the process

17. Technologies Used Power Apps Simple Forms and UI codeless GUI
Web and Mobile capable
Flow
Workflow for the Power User
IFTTT like but for the enterprise
Automate me, Automate my team
Azure Automation
IT Pro automation platform
Run powershell, python and other scripts
Azure Functions
Serverless compute
Run code functions
C#, python, Node.js, etc
Azure AD B2B
Cloud Directory of users
B2B allows to federate with users in other tenants

18. Questions