Presentation is loading. Please wait.

Presentation is loading. Please wait.

UNIT 3 Problems.

Similar presentations


Presentation on theme: "UNIT 3 Problems."— Presentation transcript:

1 UNIT 3 Problems

2 Contents Language Focus: Present Simple-Negatives and Questions, some vs. any, too vs. enough (SB – Grammar Reference, pg. 147) Skills: Ttelephoning/Solving problems Vocabulary: Talking about problems; Adjectives

3 VOCABULARY – PF, pg.12 being busy/late difficult customers
changes to orders computer crashes rude people missing documents delivery delays machinery not working

4 Opposites – PF, pg. 12 pleasant/unpleasant clear/confusing
expensive/cheap fast/slow relaxing/stressful far/near positive/negative wide/narrow quiet/noisy well paid/badly paid efficient/inefficient clean/dirty easy/difficult interesting/boring

5

6

7 information not informations a piece of information
Remember information not informations a piece of information

8 Present Simple - Practice
SB – pg. 25, ex. A-E PF – pg. 13, ex. A-C

9

10 HAVE - Practice SB - pg. 26, ex. A-D PF – pg. 14, ex. D

11

12 TELEPHONING SKILLS

13 Telephoning Hold on a minute! I’ll put you through.
I’m sorry, she’s on another call. Would you like to leave a message?/Can I take a message? I’ll give…the message. Could you ask….to call me back, please? Hello, this is…returning your call. Hi…thanks for getting back to me.

14 TELEPHONING - Listening 1.37., pg. 26
Ex. A 1. She needs the name of the new marketing assistant. 2. J-E-F-F H-A-Y-D-O-N Ex. B 1 My name's Marcia Jones, Hove Stores. 2 Could you spell his name for me, please? 3 Sorry, could you repeat that, please? 4 I’ll speak to you soon, Harry. Bye.

15 TELEPHONING - Listening 1.38. – 1.41. pg. 27
Exercise D 1 boss 2 arrange 3 delivery 4 deal 5 instructions 6 catch; repeat 7 figures B look into; invoice Exercise E Call 1/Can I speak to ..., please?; l've got a problem. Call 2/This is ...Sorry about that; Thanks for your help; Bye. Call3/Good morning, ... Speaking; Sorry to hear that; Which model is it?. Call 4/Can I speak to ..., please?; Sorry about that.


Download ppt "UNIT 3 Problems."

Similar presentations


Ads by Google