1. Sogeti: Promotional Activities 2015-2016
Fernando Morente, Tereza Wennerholm, Geoffroy Fisher, David Steffes, and Lucia Alexandroae
Sogeti Luxembourg
Working Group "European Statistical Data Support" 21 & 22 April 2016

2. PROMOTIONAL ACTIVITIES

3. OBJECTIVES
Increase the visibility of Eurostat’s data and related services
Increase users’ knowledge in Eurostat data

4. Type of Promotional Activities
Half-day presentations

5. TOOLS: TRAININGS & PRESENTAION
Power point presentations
Hands-on workshops
Customized workshops
Hands-on workshops with prepared questions both on the local and global context

6. HOW DO WE SELECT THE TARGET GROUP
Pre-selection of top universities in the chosen countries
Selection of the frequent users contacting the User Support
Other connections
Hands-on workshops with prepared questions both on the local and global context

7. WE PREPARE AN OFFER We try to target… customize Be flexible
Hands-on workshops with prepared questions both on the local and global context

8. UNIVERSITIES KEA. Copenhagen, Danemark. (May 2016)
University of Copenhagen, Danemark (May 2015)
University of Granada, Spain (November 2015)
University College London, UK (February 2016)
University of Manchester, UK October 2015
Hands-on workshops with prepared questions both on the local and global context

9. Other institutions
The Danish Parliament, Copenhagen, DK (October 2015)
FGTB, Brussels, Belgium (March 2016)
FEB, Brussels, Belgium (May 2016)
Royal Statistical Society, UK (october 2016)
EMRA, Dublin, Ireland (March 2016)
IHK, Berlin, Germany (June 2015)
Chamber of Commerce, Vienna, Austria (September 2015)
Hands-on workshops with prepared questions both on the local and global context

10. CEG, Santiago de Compostela, Spain (April 2016)
Companies
CEG, Santiago de Compostela, Spain (April 2016)
STEF, Paris, France (April 2016)
Hands-on workshops with prepared questions both on the local and global context

11. Public administration
Research institute
Nordregio, Stockholm, Sweden (February 2016)
Government agency
Boverket, Karlskrona, Sweden (March 2016)
Hands-on workshops with prepared questions both on the local and global context

14. QUALITY MEASUREMENT Quality of the promotional activity delivered
Evaluation from the participants
Quality of the trainers
Quality of the training material and
venue
Areas which need to be improved

15. QUALITY MEASUREMENT The practical exercises Evaluation forms
Compliments and general feedback from participants
Multiplier effect
The practical exercises: a valuable tool which indicates the area for improvements and assesses comprehension of the subject
Multiplier effect: users re-contact us, dissiminate information about our service

16. Participants’ evaluation 2015-2016
All languages
Overall remark
Very good
Quality of the instructor
Benefit for the user

17. Participants appreciate
English
French
Swedish
Spanish
Danish
German
Direct contact X
Practical exercises
Training material
Customized workshops
Immediate answer

18. Participants expect X More practical exercises
English
French
Swedish
Spanish
Danish
German
More practical exercises X
Longer duration of the trainings
Regular training sessions

19. Impact on the User Support
Increasing number of s received directly
Increasing number of calls/requests after each training course
Mulitiplier effect
Users came back with the request of organising the training for their own university/institute

20. Thank you for your attention!
Fernando, Geoffroy, Lucia, David and Tereza