1. 13 Production and Business Operations 13-1 Types of Production
C H A P T E R 13
Production and Business Operations
13-1 Types of Production
13-2 Production Planning
13-3 Planning and Managing Business Operations

2. Production as an economic activity
Produce to sell to consumers and businesses
Role of producers
Natural resources, agricultural products, and processed goods
4 types of business that are responsible for production
Producers, extractors, farmers, manufacturers

3. 3 Forms of Production Extraction and cultivation Processing
Obtained from nature or grown
Processing
Changing and improving the form of another product
Manufacturing
Combine raw materials and processed goods into finished products
What classifies?

4. Manufacturing Process
Mass production
Assembly process
Custom manufacturing
Specific and unique product to meet needs of each customers
Materials processing
Changing raw materials so can be used

5. Checkpoint  Page 320 Key Concepts D. All are correct
False. Extraction and cultivation is the most basic form of production
D. Custom manufacturing
C. Textbooks

6. PRODUCTION ACTIVITIES
Product development
Product research
Applied research v Pure research
Product design
Production planning
Production process
Production resources
Personnel
Inventory management
Just in time

7. CONTINUOUS PROCESS IMPROVEMENT
Involve everyone.
Identify process activities.
Establish quality performance standards.
Select measurement tools.
Monitor performance continuously.
Improve process quality.

8. Checkpoint  Page 326, 13-2 Assessment
False. As customer needs and competition change, new products have to be developed
True.
C. Production resources and finished products
B. Benchmarks

9. THE IMPORTANCE OF BUSINESS OPERATIONS
Business operations almost all business do
Facilities management
Logistics (Supply Chain Management)
Scheduling
Safety and security

10. Information management
Collect, organize, and securely maintain all info
Provide instantaneous access to information to perform work and make decisions
Prevent access to information by those unauthorized
Use technology to improve communication

11. TOOLS FOR BUSINESS OPERATIONS
Management tools
Operational plan
Schedule
Procedure

12. Using technology to manage operations
Microsoft, SAP, etc.
Common types of operations software
Project management
Budgeting
Scheduling
Inventory
Computer security
Document management
Manufacturing automation

13. Checkpoint  Page 334, 13-3 Assessment C. Energy and environmental MGT
B. Schedule
False. This software controls the production, storage, management, and distribution of electronic documents.

14. Checkpoint  Identify four important types of business operations.
Facilities management
Logistics
Scheduling
Safety and security