1. BlueCross BlueShield of SC IT Modernization Overview
Anne Castro
VP, Chief Design Architect
Ravi Ravindra
Chief Technology Officer

2. Who We Are BCBSSC is much more than a health insurance company.
We own companies that are in the Life Insurance, Property and Casualty, and Healthcare Administrative Services businesses.
In fact of our 12,000 employees, only about 2,500 are involved in the traditional Blue Cross Blue Shield health insurance business.
BCBSSC is also a technology company.
We process over 50% of the TRICARE program for the Department of Defense and we are one of the largest Medicare claims processors.
Over 2,500 IT professionals that develop, execute, and monitor Healthcare Administration Systems that will process over 800 million health care claims and 8 billion online transactions.

4. IT Strategy Business drives technology
Well defined Architecture, Technology Roadmaps
Single System Solution
Build vs Buy – R&D process
Acquire Commercially Available Off The Shelf (COTS) applications when it makes sense.
Backend Application Integration
Adopt Industry Standards, Frameworks
Implement Service Oriented Architecture to leverage investments
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5. IT Modernization Challenges 1996 – 2007
Cost of running Servers: increased unnecessary complexity in applications
Web Applications - Screen scraped transactions from the Mainframe
Complex Backend Applications Integration
Data Centers, heating, cooling costs increased as Servers sprawled over the Data Centers
Changing Business Needs, Time to Market
Growing needs for IT talent pool – IT-oLogy
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6. IT Modernization Opportunity 2007 -
Service Oriented Architecture (SOA), Cloud Computing
Consolidation: Operating System, Network, & Storage using VIRTUALIZATION
Mainframes once again became attractive to consolidate Servers, Reduce Space, Heating, Cooling, Software costs
Web Sites – Portals, Mobile Web Sites
Databases – Oracle, DB2
Applications Servers – IBM WebSphere, JBoss
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7. Linux Virtualization * Avoided >1000 Windows Servers
November 2007
November 2009
Machine: z10 : IFL = 4
* Avoided >1000 Windows Servers
* Eliminated 500+ Windows Servers
* Total 600+ zLinux Servers
* Several Mainframes
* WON 2008 SHARE
EXCELLENCE AWARD FOR
OUTSTANDING INNOVATION
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8. Member Sites

9. Mobile Access to our Sites