1. Call from Mr. Madke / Mr. Kulkarni of Aurangabad service
About water sprinkling from front side in Glam 50 R tower cooler
Complaint No. AUR
After that Mr. Bakshi visited at customer home on same day evening.
Water sprinkling problem observed and assured customer to resolve problem.
Next day morning discussed problem with Mr. Rajabhau & following action taken
We have visited to BGAPL & tested 4-5 coolers for same problem but no any water sprinkling observed.
Then we have taken action to resolve customer complaint & made one proto of back panel
to hide gap between ice chamber top face & Honeycomb.
Same day evening replace back panel with new back & problem resolved
After study we have observed 5-6 mm Gap between top face
of ice chamber and honeycomb pad.
Due to this gap water is getting suck & fall on water pipe
Water getting path thru pipe up to blower center.
Blower sucking water & sprinkling from front side
Study & Analyses

2. Following action taken after water sprinkling problem.
STAGE 1 IMMIDIATE
Honeycomb Length verified at factory & instructed for strictly follow length as per drawing.
Water pipe route changed as below image in production
BEFORE
AFTER
Further study is going on to take
preventive action
If same problem comes in field please change
route of water pipe as suggested above
STAGE 2
Double side foam self adhesive tape applied
as shown in fig. in production
Tape mfgr. Name: M/s. seal pack
Tape length :- 250 mm, width : 23 mm, Thk. 2.0 mm

3. Following action taken & mold modification under process STAGE 3
Also please share field issues of this model to take corrective & preventive action.
Green marked plastic angle to be welded
At bottom face of ice tray in back panel
To avoid water suction.
NB:- Mold under modification & will be implement
Accordingly in production.