1. Lessons Learned

2. Introduction
This document summarizes lessons learned or “opportunities for refinement” to capture what went well and what to change about the [Insert Project Name] project and considerations for future projects.
The categories of feedback included (categories may vary by project):
Planning
Requirement & Design
Development & Testing
Technology
Communications & Training
Deployment
Post Go-Live
[Insert Other Categories]
Feedback was collected via [Insert method or process followed]
Teams and individuals involved in collecting this information include:
[Insert names, teams and departments/schools] 2

3. Summary of Feedback: Planning
What Went Well
TBD
What to Change
TBD 2

4. Summary of Feedback: Requirements & Design
What Went Well
TBD
What to Change
TBD 2

5. Summary of Feedback: Development & Testing
What Went Well
TBD
What to Change
TBD 2

6. Summary of Feedback: Technology
What Went Well
TBD
What to Change
TBD 2

7. Summary of Feedback: Communications & Training
What Went Well
TBD
What to Change
TBD 2

8. Summary of Feedback: Deployment
What Went Well
TBD
What to Change
TBD 2

9. Summary of Feedback: Post Go-Live
What Went Well
TBD
What to Change
TBD 2

10. Proposed Actions
Proposed Action
Owner/Organization
Notes
TBD 2