1. Nikki Soyza Community Navigators Manager

2. Local Charity Our Mission:
To help people to stay healthy, independent and to keep in touch with their community.

3. Community Navigators
Provide information about enjoyable activities and useful services for older people, adult carers and adults with disabilities
10.20

4. Community Navigators Cambridgeshire
Inform people about and refer them to relevant activities and services
Help people overcome barriers to make use of relevant activities and services
Identify where more activities and services are needed and work with local people to provide these

5. Customer satisfaction = 95%
Navigations 2016
Target navigations = 4500
Actual navigations = 9071
Customer satisfaction = 95%

6. Help at Home
Provides volunteers who offer short term practical help and emotional support to people during a difficult time such as illness or following a hospital stay
10.35

7. Help at Home
Covers Cambridgeshire – Help for up to 3 weeks, free of charge
Help to keep people out of hospital or when they get home from a stay in hospital or with one off tasks.
Volunteers help with practical tasks including shopping, light housework, collecting prescriptions or pensions, helping out fill out short forms.
Offer emotional support for those who have perhaps lost confidence after a stay in hospital.

8. CNC Services Help at Home
“We’ve been so happy with
what you’ve done for Mum
and we think it’s an
excellent service.”
“It’s been wonderful.
People don’t realise
the help is out there
until you need it.”

9. Community Development
Help to start up and sustain local groups that assist people to maintain social interaction and independence
10.50

10. Community Development
Help to set up, support and sustain community groups across Cambridgeshire.
Support people who want to start a new community group or activity. Make sure the group or scheme is safe and legal.
Help existing groups find new members or volunteers or apply for external funding.

11. Community Development Activity

12. Community Development Activity

13. Care Network Community Navigators: Information
Help at Home: Short Term Practical Help
Community Development: Support for Groups

14. Follow us
@CareNetworkCamb
Care Network Cambridgeshire