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By: Thomas Filipow
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Background of One Minute Manager
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Different Types of Managers
Autocratic Manager- The Manager won while the people he was leading lost. Democratic Manager- Manager lost while the people he was leading won. One Minute Manager- Manage themselves and the people they work with so that both the organization and the people profit from their presence.
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The First Secret: One Minute Goals
“Make it clear what the responsibilities are for the manager and the employee and what each person is being held accountable for.” Write goals on a single sheet of paper. Check to see whether or not your behavior matches your goals.
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The Second Secret: One Minute Praisings
Catch employees doing things right. Praise people immediately. Be specific…tell people what they did right. Show support by shaking hands Be consistent.
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The Third Secret: One Minute Reprimands
The reprimand happens as soon. Tell the employee exactly what they did wrong so there is no confusion. Attack the behavior not the employee. Be consistent.
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The Manager “The best minute I spend is the one I invest in people.”
“Feedback is the Breakfast of Champions.” Take a minute: Look at your goals, does your performance & behavior match your goals????
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Summary One Minute Goals: Set goals to know exactly what they are and the standards you expect. One Minute of Praising: As a manager catch people doing things right!!! One Minute of Reprimands: Be immediate, consistent and clear. Apply… and share this gift!
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Any Questions? Thank you!
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