1. Emotional Intelligence
Why is this the X Factor?

2. WRITE DOWN.. 3 qualities / words
That you admire in a person you worked for

3. Have you?
Had a knee jerk reaction to something and then regretted it?
Felt frustrated and taken it out on someone else?
Found that you can’t bounce back quickly from setbacks?
Questioned your capabilities and had days where you think you don’t know what you are doing?
Not been able to articulate your services and be as influential?
Not been able to deal with conflict?

4. WHAT is Emotional Intelligence?
The ability to be aware of your own emotions and those of others in the moment, and to use this information to manage those ourselves and manage those relationships.

5. WARREN BENNIS
“Emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesn’t make you a star. Emotional intelligence can.”

6. Embracing failure
CEO - 3 a day
Apache Legend

7. Roadblocks
If there is no eq

8. No engagement
You
Team

9. Decreased productivity
What is the impact?

10. OPPORTUNITIES
WHEN THERE IS EQ…

11. TRUST
Building bonds

12. innovation
CREATIVITY

13. coaching
Culture

14. WHY?

15. ALBERT EINSTEIN
Vulnerability