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Exchange 2007 Overview Eileen Brown http://blogs. technet
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What Will We Cover? New features in Microsoft Exchange 2007
The Exchange Management Console The Exchange Management Shell New features in Outlook Web Access Transport rules
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Why Change Anything? Administration
Inconsistent management levels, operation practices, permissions Topology Different topologies, settings, elements and boundaries Server Complicated and monolithic server used in different ways Mailbox, Public Folder, Antivirus, Hub Transport, Mail Delivery, Client Access Different needs and different Service Level Agreements Difficult to support larger mailboxes Service Complex interaction between services Routing, client / server interaction, Exchange/Active Directory interaction Difficult to implement new end-user functionalities 3 3
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Today’s Business Environment What customers tell us
Built-in Protection IT Decision Makers Employees IT Professionals is mission critical to our business Securing the enterprise is a top concern Compliance is difficult to enforce Anywhere Access We need easy access to our communications We need to be able to work from anywhere is our primary collaboration tool Operational Efficiency Infrastructure is increasingly expensive We are looking for ways to reduce complexity Management tasks are tedious, not automated 4
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Simplify Deployment and Management
Server role-based deployment Exchange Management Console Exchange Management Shell Native 64-bit Local and clustered continuous replication AutoDiscover
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Exchange 2007 Enterprise Topology
Enterprise network Edge Transport Routing Hygiene Hub Transport Routing Policy PBX or VoIP Other SMTP Servers I N Voice Messaging Unified Messaging Fax T E Applications: OWA, Outlook Anywhere Protocols: EAS, POP, IMAP, Outlook Anywhere Programmability: Web services, Web parts Client Access R Mailbox Public Folders N E T
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Role Based Server Configurations
Five server roles Server roles chosen at install Smart default settings for each server role Automated Server install (Exchange Management Shell)
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Improved Exchange Management Console
Side by Side Comparison Exchange Server 2003 Exchange Server 2007
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Improved Exchange Management Console
Basics Console Tree: segmented into four work centers Organization Server Recipients Toolbox Result Pane: rich list of objects Work Pane: child objects of result pane object, only used by Servers and System nodes Action Pane: tasks for selected object(s) and node (work center) 2 4 1 3
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demonstration Demo Understanding the Exchange Management Console
Navigate the Exchange Management Console Use the Exchange Management Console to Change User Properties
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Operational Efficiency Greater Administrative productivity
Exchange Management Console Exchange Management Shell Improved, more intuitive management GUI Powerful command line shell supports automation and batching
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Bye Bye GUI, welcome back CLI!
Many Exchange admins like the GUI But still appreciate how good CLI automation will be E.g. Reduce mundane ops like building out a new server Downsides to “PowerShell”... Relatively steep learning curve (compared to GUI) Some things (e.g. Public Folder management) are only possible with command line (for now, at least) Role-based deployment a good thing too Though it might mean a bit more hardware...
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New Exchange Management Shell
Built upon new command line PowerShell technology from Windows Enables the same operations that are in Exchange Server 2007 EMC GUI at the Command Line Supports automation and bulk operations Enables IT Pros to write secure automation scripts that run locally or remotely Enables developers to add command-line management capabilities using .NET PowerShell SDK available for Exchange Server 2007
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New Exchange Management Shell
Command Line Structure Argument String Verb Noun Name Msh> Get-mailbox –Server “smbex01” Name Alias Server StorageQuota John Kelly johnk smbex01 unlimited Beth Aker betha smbex01 unlimited Command Parameter Property Names Property Values
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New Exchange Management Shell
Command Line Structure Get-excommand | out-file c:\excommand.txt Sample Nouns Mailboxdatabase Storagegroup Sendconnector Umautoattendant Transportagent Mobiledevice Systemhealth Servicehealth Journalrule MAPIconnectivity Distributiongroup Verbs Update New Get Remove Set Add Enable Mount Dismount Disable Test
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New Exchange Management Shell
Comparison – Exchange Server 2003 vs. Exchange Server 2007 Exchange 2003 (VBScript) Exchange Server 2007 (“One-Liner”) Set listExchange_Mailboxs = GetObject("winmgmts:{impersonationLevel=impersonate}!\\COMPUTERNAME\ROOT\MicrosoftExchangeV2").InstancesOf("Exchange_Mailbox") For Each objExchange_Mailbox in listExchange_Mailboxs WScript.echo "AssocContentCount =” + objExchange_Mailbox.AssocContentCount WScript.echo " DateDiscoveredAbsentInDS =” + objExchange_Mailbox.DateDiscoveredAbsentInDS WScript.echo " DeletedMessageSizeExtended =” + objExchange_Mailbox. DeletedMessageSizeExtended WScript.echo " LastLoggedOnUserAccount =” + objExchange_Mailbox. LastLoggedOnUserAccount WScript.echo " LastLogoffTime =” + objExchange_Mailbox. LastLogoffTime WScript.echo " LastLogonTime =” + objExchange_Mailbox. LastLogonTime WScript.echo " LegacyDN =” + objExchange_Mailbox. LegacyDN WScript.echo " MailboxDisplayName =” + objExchange_Mailbox. MailboxDisplayName WScript.echo " MailboxGUID =” + objExchange_Mailbox. MailboxGUID WScript.echo " ServerName =” + objExchange_Mailbox. ServerName WScript.echo " Size =” + objExchange_Mailbox. Size WScript.echo " StorageGroupName =” + objExchange_Mailbox. StorageGroupName WScript.echo " StorageLimitInfo =” + objExchange_Mailbox. StorageLimitInfo WScript.echo " StoreName =” + objExchange_Mailbox. StoreName WScript.echo " TotalItems =” + objExchange_Mailbox. TotalItems Next get-mailboxstatistics –server $servername
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Demo demonstration Using the Exchange Management Shell
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Large, Low-Cost Mailboxes with 64-Bit
32-bit Exchange 64-bit Exchange 2007 Reduce I/O per sec required by 70 percent A quarter of the disk Four times more users Larger inboxes
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High Availability at Lower Cost
Log shipping Reduce the need to restore Reduce impact of backup operations Dumpster interval increased Local Continuous Replication Clustered Continuous Replication Active Passive
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AutoDiscover Client Access Server Active Directory
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AutoDiscover Client Access Server Active Directory
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AutoDiscover Client Access Server Active Directory
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Information Worker Inbox Productivity
Microsoft Office Outlook Web access improvements Calendaring improvements Document access Unified messaging
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Anywhere Access Unified messaging solution
Single inbox for , voic , and fax Voice access from regular phone Speech-enabled auto attendant “7 out of 10 phone calls go direct to voic “ - Gartner (“The Knowledge Worker Investment Paradox”, 2002) 24
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Miscellaneous Features
Auto-complete Conversation view Fast search Notifications
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Address Book
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Address Book
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Calendaring Improvements
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Document Access Microsoft Outlook Web Access (OWA) and Exchange ActiveSync proxies Microsoft SharePoint Services and Microsoft Windows Server file share data Enable access to documents through OWA without directly exposing the stores on the Internet
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Document Access Continued
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demonstration Demo Using Exchange Outlook Web Access
Utilize the Outlook Web Access Interface Improvements Search Messages Understand Messaging Handling Improvements
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Unified Messaging Automated Attendant Call answering Fax receiving
Outlook Voice Access
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Vision & Benefits Problems being Addressed with Exchange 2007 Voice and exist as separate inboxes hosted on separate servers accessed through the desktop for and the phone for voic Fax messages come to stand-alone fax machines and require personnel to monitor Users and administrators have to manage their communications from multiple locations with multiple sets of tools
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Vision & Benefits Exchange Vision
Exchange Server 2007: The Integrated Communications Backbone Exchange Vision Provide and scheduling services that make Outlook users most productive, delivering the freedom and flexibility to securely work when and how they choose, at a lower cost to the organisation than ever before. Extend the Exchange Server 2007 vision by bringing new and valuable content into the inbox (voic /fax) Simplify life and reduce costs for the administrator by consolidating infrastructure and training Increase the client reach of Exchange to the telephone to truly allow “anywhere access” to your inbox
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Unified Messaging Server
UM Configuration Easily Configured via EMC Create a Dial Plan object Create an IP Gateway object and associate it with Dial Plan object Create Hunt Group object Associate it with IP Gateway object Associate UM Server object with Dial Plan object Enable UM on the UM Server Discovers all VoIP gateways associated with Dial Plan Create a Mailbox Policy object Associate it with the Dial Plan Enable Users Associate with a Mailbox Policy Mailbox Server Hub Transport Server VoIP Gateway Traditional PBX Unified Messaging Server Internal phone Active Directory
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How Unified Messaging Works
Unified Messaging Call Answering Without a VoIP Gateway Step 3 Step 4 Step 5 Step 2 Step 1
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Message Hygiene Antivirus protection Antispam protection
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Exchange Anti-Spam Connection filtering Real Time Block Lists
Global accept / deny and exception lists SMTP Filtering Layer Sender and Recipient Filtering Sender ID SMTP Command Tar-pitting Content Filtering Outlook Safe List Aggregation Anti-Spam/Anti-Phishing SCL Per-user/OU Spam preferences International Domain Support Quarantine and Spam Reporting Incoming Internet E - mail Connection Filtering SMTP Filtering Content Filtering Inbox Outlook Mailbox Junk
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Anti-Spam Set Actions based on the SCL level assigned to a message
SCL Threshold Improvements Set Actions based on the SCL level assigned to a message Thresholds can be set on a per-recipient basis
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Exchange Hosted Services
EHS Security Messaging Security Features Spam and virus filtering “in the cloud” blocks unwanted content before it reaches corporate networks Edge blocking prevents nefarious connections Fast updates to spam rules, virus definitions Offsite quarantine for suspected spam Policy-based encryption
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Antivirus Edge Transport server role: Filters inbound/outbound traffic
Overview Edge Transport server role: Filters inbound/outbound traffic Hub Transport server role: Filters between mailboxes, even if they reside on the same server Mailbox server role: Legacy support: virus scanning on mailbox “Poison” messages are not poisonous New Exchange Server 2007 capabilities: Managed MIME parsing and composing Content-Transfer encoding (Base64, QP, Uuencode, BinHex) Managed TNEF and RTF parsing and composing Managed iCalendar/vCard parsing and composing 41 41
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Protect Messages in Transit
Intra-organisation messages Inter-organisation messages Policy-based routing Server roles Filtering
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Enable Messaging Policy for Compliance
Agents life cycle Multi-mailbox search
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demonstration Demo Securing the Organisation
Configure a Transport Rule
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Exchange Server Hosted Services
Exchange Hosted Filtering Exchange Hosted Archive Exchange Hosted Encryption Exchange Hosted Continuity
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New for Exchange 2007: Web Services
Unified store access with Web services Outlook interoperability provided via Exchange Business Logic layer No client-side runtime necessary Strongly typed objects for messages, calendar items, contacts and more Great Visual Studio .NET integration
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Current Activity or Cost
Savings Potential Assessing the Impact of Exchange Server 2007 Current Activity or Cost Voic , corp. operator/directory How Resources Required Mobile messaging Backup & restore Server hardware Compliance Storage hardware Client/server setup Administration Unified Messaging and auto attendant with AD integration Reduced time to backup/restore; storage flexibility Journaling per user, archiving; retention integration with Outlook IO optimisation; Direct attach storage support for HA Outlook/mobile device setup; reduced help desk calls Scripting and command line interface 64-bit enabled server consolidation Integrated; no additional servers or services $$$$ $$$ $$ $ Savings Impact 47
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Session Summary New features in Microsoft Exchange 2007
The Exchange Management Console The Exchange Management Shell New features in Outlook Web Access Transport rules
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For More Information www.microsoft.com/technet/EXC-100
Visit TechNet at Visit the following site for additional information
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Non-Microsoft Publications
This book can be found at all major bookstores and online retailers
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For training information and availability: www.microsoft.com/learning
Training Resources Course ID Title 3910 Getting Started with Microsoft Exchange Server 2007 Clinic 3911 Exchange Server 2007 HOL For training information and availability:
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Readiness with Skills Assessment
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Become a Microsoft Certified Professional
What are MCP certifications? Validation in performing critical IT functions Why certify? Wide recognition of skills gained through experience More effective deployments with reduced costs What certifications are there for IT pros? MCP, MCSE, MCSA, MCDST, MCDBA
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