1. The Problem Report System
How The INS Teams Can Make Good Use Of It
R. Diaz
February 17, 2011

2. PR System Used by many of the HST systems to track their work
APT, DADS, DBMS, CDBS, GSSS, JWST-DMS-REQS, SPIKE-JWST, etc.
Is a good documentation on how the problems were handled, tested, and resolved.
Is a collaborative tool
Is a to do list

3. PR example

4. PR System
Instrument Teams can track their work using this system. They can create their own subsystem
Is a way to track how work requested is progressing
Is a way to know if the work of any system affects your instrument. You can get notifications from selected subsystems

5. The Hourly Rap Sheet

6. PR for INSCOS-STIS Subsystem

7. PR Top Page No registration needed

8. Main Page for PR members.

10. Results Page

12. Advance Search

15. Custom User Reports

16. Help on how to create custom reports

19. Graphic view of # of PRs filed in a given period of time

20. Subsystem Metrics

21. Discrepancy Report