1. Professional Installer Empowerment Embracing Technology

2. ePartConnection On-line Ordering
Today, the professional installer wants information, data, and answers
Fleet, commercial account, DIY, and farming community need the same
Give them what they want
The only competitor in the aftermarket is the OEM/new car dealership

3. ePartConnection On-line Ordering
We need to promote CRM to our installer customers
Customer Relations Management
Customer Retention Marketing
We like to share what our customers demand and what technology has provided

4. ePartConnection On-line Ordering
eStore (On-line parts ordering) has been a huge success for the professional installer
Installers can quickly access prices, QOH, graphics, and other valuable information

5. Opening Screen After Login

6. E-Tools & Equipment

8. Search by Category

9. Search by Manufacturer

10. Select Tool to Buy/Compare Features

11. View Detail and Price

12. Year/Make/Model Lookup
VIN Lookup
License Plate Lookup

13. Select Category

14. Select Group

15. Parts Selection Screen

16. Ability to Show Stocked Parts Only

17. Favorites List

18. Manage Stocking Inventory for Quick Stock Ordering
Categories on a Per Customer Basis
Designed for Installers That Service Fleets

19. Custom Parts List BY VEHICLE

20. Ability to Record Lost Sales
User Defined Reasons

21. Part Image by Clicking “Camera” Icon

22. ePartConnection On-line Ordering
eStore (On-line parts ordering) has been a huge success for the professional installer
Installers can quickly access prices, QOH, graphics, and other valuable information
Multi location inventory availability information

23. See Availability in Remote Locations by Clicking “Binocular” Icon

24. ePartConnection
Information
Free Vehicle Specifications

25. Data Included in Catalog

26. ePartConnection Information Free Vehicle Specifications
Free Maintenance Intervals

27. Select Vehicle’s Mileage

28. View Recommended Services

29. ePartConnection On-line Ordering
Non-Cataloged Parts & Accessories
Bulk Hose
Oils
Shop Supplies
Performance Items
Graphic Illustrations
Custom Catalog
Create Custom “Catalog” of Front-End Merchandise Not Found in Make/Model/Year Lookup
Make Your Own Year, Make and Model Lookup

30. “Drill Down” Through Options, Set Up by Jobber

31. Page Displaying Parts, Quantities and Prices

32. ePartConnection On-line Ordering
Non-Cataloged Parts & Accessories
Custom Catalog
Make Your Own Year, Make and Model Lookup

38. Create Groups of Parts Similar to a Kit, Stimulating Related Item Sales

39. ePartConnection On-line Ordering
Hot Links
Create Links to Manufacturer’s Websites

40. Create and Customize As Many Links as You Wish

41. ePartConnection On-line Ordering
Hot Links
Monthly Specials
Display a Non-Catalog Category on the Opening Page

43. Use Hot Links to Target a Specific Group of Parts in Non Catalog Parts

44. ePartConnection On-line Ordering
Hot Links
Monthly Specials
Manufacturer’s Websites
Newsletter
Campaign
Use ePart to Notify Your Customers of Special Events, etc.

45. ePartConnection On-line Ordering
Promotions
Give Your Customers Incentives to Buy From You

46. “Thermometer” Graphs to Show Customers Their Progress Towards a Goal

47. ePartConnection On-line Ordering
Promotions
Promos for Sales by Product Line
Monitor Purchases for a Specific Product Group

48. Sales by Product Line
Customer Sees Complete Promo Details and Progress by Rolling Mouse Over Thermometer

49. ePartConnection On-line Ordering
Promotions
Promos for Sales by Product Line
Promos for Sales by Dollar Amount
Create Promos Based on Sales Volume

50. Sales by Dollar Amount

51. ePartConnection On-line Ordering
Promotions
Promos for Sales by Product Line
Promos for Sales by Dollar Amount
Promos for Units Sold by Product Line
Specify Quantities Purchased of a Particular Line to Reach a Goal

52. Units sold by Product Line
See Total Sales on an Easy To Read Graph
Setup Promo Criteria on This Screen

53. ePartConnection On-line Ordering
Promotions
Promos for Sales by Product Line
Promos for Sales by Dollar Amount
Promos for Units sold by Product Line
Promos for Internet Sales
Promos Create Customer Loyalty

54. ePartConnection On-line Ordering
Auto Ordering
The Installer can view QOH at the Jobber location as well as the W/D
Never Lose Sales On Out-Of-Stock Items if Available From Your W/D

56. ePartConnection On-line Ordering
Auto Ordering
The Installer can view QOH at the Jobber location as well as the W/D
When the Installer orders the part, a pick ticket is printed at the Jobber and the W/D
The pick ticket indicates the Installer/Jobber information
Results in no phone calls and increased efficiency
Automatically Creates “Paper Trail” for Complete Transaction
Never Lose Track of a Transaction When Coming From Your W/D
Eliminates The Need For Follow-up Calls to W/D

57. ePartConnection On-line Ordering
Benefits
24/7, NO phones, NO on holds
Loyalty to the Vendor
Higher gross Profit
Less Mistakes/Less Returns (by OVER 50%)

58. ePartConnection Testimonials
Art Templeton
Gun Hill Auto Parts
Bronx, NY
“How did I take my company into the future?”
“ePartConnection has put me way ahead of my competition.”

59. ePartConnection Testimonials
Greg Maselas
Southern Distributors, Inc
Washington, DC
“ePart Connection has freed up our phone lines and makes our customers answer the correct questions which eliminates wrong parts being returned.”
“I would not want to be without ePartConnection.”

60. ePartConnection Testimonials
Ernie Blome
One Stop Parts Source
Santa Ana, CA
“ePartConnection has increased the efficiency of our customer service staff by about 20%.”
“ When we arrive in the morning we already have orders to fill, how great is that.”

61. Thank you