1. TOOWOOMBA - MEMBER CONSULTATION FORUM
22 March 2018
Summary

2. Overview of Session Empire Theatre, 54-56 Neil St, Toowoomba 5.30pm
Board members:
Peter Wilson & Robyn Erskine
Registered: 29
Attended: 16
Divisional Council:
Opened by: Deborah Nisbet
Topics Discussed
Communications to members, including the weekly Tax Bulletin and website
Internal culture at CPA Australia
Proposed changes to the constitution
Remuneration for the executive team
Available budget to spend on member services
Services delivered to students and associate members
Meeting CDP requirements
Renewing memberships
Marketing, covering sponsorship of the Australian Open

3. Summary of discussion
CPA members asked over 10 questions of the Board members in attendance, Peter Wilson and Robyn Erskine.
The topics discussed during the session:
The way CPA Australia communicates with members. The format and content of the weekly Tax Bulletin was discussed, noting it was not engaging and duplicated content with other publications. Members find the website difficult to use, so can’t get the full value out of the available resources.
Internal culture at CPA Australia, with some reports of bullying. These are being taken seriously and managed
The process for managing the proposed changes to the constitution, including the timeframes and thresholds for voting
The benchmarking process for remuneration of the current executive team
The currently available budget, and the priorities for this to be spent in order to improve member services
The current engagement between CPA Australia and universities, students and associate members, and how this can be improved
Meeting CDP requirements through Toastmasters meetings
Renewing memberships after the membership has lapsed
Marketing, covering sponsorship of the Australian Open

4. PHOTOS