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Human Factors Psychology
Definition Applying psychological knowledge (i.e., our understanding of human capabilities and limitations) to the design of technological systems. Goals Increase effectiveness/usability Maintain safety
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Where do HF people work? Very Applied Consulting/Industry Govt.
Very Basic Consulting/Industry Aviation, Computers, etc. Govt. NASA, Military, Battelle, etc. Academia
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Some example HF applications ...
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A Perceptual Example ... Why are fire trucks starting to be painted that yellow-green color rather than the usual red?
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Another Perceptual Example
Why are “ready rooms” always bathed in red light rather than some other color?
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A Cognitive Example ... You have to decide whether or not to shoot down an incoming aircraft.
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Task Relevant Information
What you get: Position Heading Elevation Speed What you need to assess: Whether the plane is flying level, climbing or descending. Whether the plane is making evasive maneuvers. Etc.
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Cognitive Requirements
So, the gunner must remember various pieces of information (i.e., position and speed at time X and Y) and compute the relevant knowledge. Doesn’t sound so bad?
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Stress Stress will affect cognition in a number of ways, e.g.,
Distraction Three-mile island’s alarms ... Attentional Narrowing may not actually see all the information ... Short-term memory loss capacity is reduced under stress ... Perseveration continue to do something that isn’t working ...
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The Solution? Design displays that do not overload the operator (rather than just throw more people at the problem). Display the requisite knowledge, rather than pieces of data.
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Human-Centered Automation
Keeping the human in-the-loop. Interface issues Need to make it obvious what the system is doing so that the human is aware. Roles Human should always have a role in decision making. At the very least, the operator should be given veto power over actions before they are taken. Keeping the human trained.
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