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Ceci Ng; Institute for Tourism Studies, Macau
Are there any different motivational reasons between visitors and residents in attending a festival: A case study in Macau Ceci Ng; Institute for Tourism Studies, Macau
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Introduction Importance of Festival People have higher expectation
Economic, socio-cultural and political benefits (Woo, Yolal, Cetinel & Uysal, 2011) People have higher expectation Value for money, Memorable experience and unique activities (Gelder & Robinson, 2013)
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Introduction The advantage of understanding attendee’s motivation
Attract audiences Increase audiences satisfaction Provide better service Provide better product
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Introduction The limitation of previous literature
Few studies has compared attendees’ motivation based on their geographical location. Limited previous similar studies conduct in Macau.
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Research Question Identifying the underlying dimensions of motivations for visitors attending the15th Macau Food Festival. Exploring any differences between domestic and foreign visitors in regards of motivational dimensions.
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Methodology – Study context
The 15th Macau Food Festival (MFF) Organizer: Association of Macau Restaurant Merchants Sponsor: the Civic and Municipal Affairs Bureau, the Macau Foundation and Macau Government Tourist Office (MGTO) Date: 13th to 29th November (consecutive 15days) Location: Sai Van Lake Square Festival feature: Asian, European, Mainland Chinese and local food, exciting booth games and live performance
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Methodology Instrument A set of 27 motivational items (7 Likert scale)
Demographic information Cultural exploration To increase my cultural knowledge To know about the food festival To enjoy local/foreign food To experience local customs and cultures Family togetherness To increase family kinship To spend time with my family together I thought the entire family would enjoy it To help my family learn more about local/foreign food Novelty I seek adventure I seek novelty It offers excitement I am curious I expect benefits that will satisfy my personal needs Escape To escape from routine life To relieve boredom For a change of pace from everyday life To relieve daily stress Event attractions To enjoy special events To see new and different things To enjoy the festival mood To enjoy a unique atmosphere I heard the Food festival and it sounded like fun Socialization To be with people who are enjoying themselves To be with people who enjoy the same things I do To see the festival with a group together To see the festival with my friends To meet people from all over the world
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Methodology Data Collection English and Chinese version questionnaire
Self-administered Sample: 50 of tourists and 50 of residents
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Demographic profile Characteristic (n=100) Overall visitors %
Domestic visitors Foreign visitors Gender Male 46 46.0 24 48 22 44.0 Female 54 54.0 26 52 28 56.0 Age Less than 20 12 12.0 6 20-29 33 33.0 15 30 18 36.0 30-39 34 34.0 17 40-49 13 13.0 7 14.0 50-59 7.0 5 10 2 4.0 60or above 1 1.0 Education Primary school 2.0 4 0.0 High school 25 25.0 20.0 Bachelor 64 64.0 32 Postgraduate 9 9.0 8 16.0
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Characteristic (n=100) Overall visitors % Domestic visitors Foreign visitors Marital status Single 48 48.0 24 Married 52 52.0 26 Income level ≤MOP5000 37 37.0 17 34 20 40.0 MOP5001–MOP10000 18 18.0 7 14 11 22.0 MOP10001 – MOP20000 23 23.0 16 32 14.0 MOP20001– MOP30000 11.0 6 12 5 10.0 >MOP30001 4 8 Place of residence Macau 50 50.0 100 Hong Kong 2 2.0 4.0 Mainland China 35 35.0 70. America 3 3.0 6.0 Europe 7.0 Ukraine 1 1.0 Philippines
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Major Finding Motivational factors Overall visitors Domestic visitors
Foreign visitors Ranking Mean Socialization 1 5.096 4.984 2 5.208 Event attractions 5.012 4.7 5.324 Cultural exploration 3 4.475 5 3.97 4.985 Escape 4 4.47 4.34 4.6 Novelty 4.184 6 3.896 4.472 Family togetherness 4.178 4.095 4.26
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Major Finding Motivational factors Domestic visitors (N = 50)
Foreign visitors t-value Sig. Cultural exploration 3.970 4.985 -5.062 .000 Event attractions 4.700 5.324 -2.994 .003 Novelty 3.896 4.472 -2.955 .004 Socialization 4.984 5.208 -1.187 .238 Escape 4.340 4.600 -1.144 .255 Family togetherness 4.095 4.260 -.602 .549
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Recommendation Socialization:
Promotion video – interview group of friends and families how they perceived MFF is the festival for them to reunion and gathering Create game booths Create competition Event Attraction: Promotion video – Festival feature, basic information of MFF, the schedule of performance and firework contents Post the event feature on social media Design a slogan to emphasis the fun and joyful experiences at Macau Food Festival
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Recommendation Escape:
Promotion video – Describe how stressful in people daily life and Macau Food Festival is a festival for them to escape and relax Cultural exploration: Introduce the original history of Macanese food. Reinforce the culture feature in MFF. Novelty: New and attractive activities
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Thank you! The end
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