1. An Introduction to the Problem Solving Process

2. A problem is the difference between what is and what can or should be

3. What are some advantages of problems?
Most are solvable or improvable.
They are opportunities to make some good happen.
They are challenges that make life interesting and (sometimes!) fun.

4. Why is a group problem-solving process important?
To enhance the group's ability to solve problems.
To increase efficiency.
To increase participation.
To increase satisfaction.

5. What is involved in the group problem-solving process?
Effective meetings.
Facilitation skills.
Recorder skills.
Defining and analyzing.
Choosing solutions.
Putting your solution into practice.