1. An Introduction to the Problem Solving Process

2. A problem is the difference between what is and what can or should be2

3. What are some advantages of problems?
Most are solvable or improvable
They are opportunities to make some good happen
They are challenges that make life interesting and (sometimes!) fun

4. Why is a group problem-solving process important?
To enhance the group's ability to solve problems
To increase efficiency
To increase participation
To increase satisfaction 4

5. What is involved in the group problem-solving process?
Effective meetings
Facilitation skills
Recorder skills
Defining and analyzing
Choosing solutions
Putting your solution into practice 5