1. Roinn na Foirgneamh agus Seirbhisi UCD UCD Buildings & Services UCD Buildings & Services overview UCD Orientation Programme

2. Outline Introduction – Buildings & Services The role of Buildings & Services Points of contact Major new initiatives Further details Questions

3. Introduction –Buildings & Services

4. The role of Buildings & Services – part 1 Care and operation of the physical resources of the University Providing facilities management service using a combination of in-house trades and professionals (approx. 130 no.), and specialist contractors over 250,000+m2 of buildings and approx. 280 acres First point of contact in many buildings for –customer service –teaching support –cleaning services –event support –mail services –space management –Campus Duty Manager service Technical Services is responsible for the electrical and mechanical services within the Universitys buildings, also maintenance issues and telephone services

5. The role of Buildings & Services – part 2 Capital Development section responsible for project management and procurement of building works and minor projects, Energy Unit responsible for energy management and sustainable energy solutions, utilising building management control systems, founding member of e3 Transport & Commuting Office liaises with Dublin Bus and other transport systems, responsible for management of transport pool and parking surfaces Planning Unit is responsible for co-ordinating planning stages of large capital development and research support projects

6. Services you are most likely to encounter… Security (Unicare) Maintenance Postal Service Teaching support Traffic & Commuting Room booking Staff Card

7. Points of contact NameResponsibilityDetailsEmail Services DesksCustomer service, postal services, facilities and teaching support, general queries See UCD web Room allocationsAllocates shared teaching space in several buildings Ext. 8632room.allocations@ucd.ie Maintenance HelpdeskMaintenance requestsExt. 1111maintenance@ucd.ie Telephones HelpdeskLandline, fax and mobile telephony queries Ext. 1800telephone.services@ucd.ie UnicareEmergency Helpline (24hr)Ext. 7999 Services First Response Room Campus Operations (24hr)Ext. 1200duty.manager@ucd.ie Commuting OfficeTransport & CommutingExt 3082traffic.commuting@ucd.ie

8. Some new Developments Also… Student Leisure, Learning & Recreation Centre Charles Institute Roebuck Residences Phase II Oakmount Creche UCD Science District Campus Woodland Development Development e3 - Live data on energy usage e3 - Live data on energy usage

9. UCD WOODLAND WALKS Facts: 25,000 trees in 1996 50,000+ trees in 2011 75 different species 15,000+ mature semi/mature trees 9ha of campus woodland coverage 8km of woodland paths UCD Science District 5 Walks to choose from 1.Millennium Walk (30/35minutes) 1.Rosemount Walk (20/25 minutes) 3.Belfield Walk (20/35 minutes) 4.Glenomena Walk (20/25 minutes) 5.Boundary Woodland (60/70 minutes) 5 Walks to choose from 1.Millennium Walk (30/35minutes) 1.Rosemount Walk (20/25 minutes) 3.Belfield Walk (20/35 minutes) 4.Glenomena Walk (20/25 minutes) 5.Boundary Woodland (60/70 minutes)

10. Further information Visit our website at www.ucd.ie/building for information on maintenance, commuting, telephones, postal services, teaching support, space management, energy initiatives, and further information on any aspect of the physical facilities of the University The website includes a feedback section for suggestions and comments Call in to us at any of the Services Desks

11. Questions