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WEEK 6
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Unscramble the words Inside the box
REVIEW
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Hello, I’m calling for Dr. Gina Lee.
Unscramble the Words Executive Assistant: Good afternoon, this is 곽 Clinic. How may I direct your call? Caller: Hello, I’m calling for Dr. Gina Lee. Unit 1 I’m for Hello, calling
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This is James Bond speaking.
Unscramble the Words Caller: Good morning. May I speak to Mr. James Bond, please? Mr. Bond: This is James Bond speaking. Unit 2 James speaking This is Bond
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Unscramble the Words me can at reach He
Executive Assistant: May I have your phone number? I will let him know that you called. Caller: That would be great, thanks. He can reach me at Unit 1 Other ways to express this statement? (get in contact with – unit 1) me can at reach He
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Unscramble the Words best always is email but Woman:
What’s the best way to get in contact with you? Man: You can reach me by phone, but is always best. Unit 1 best always is but
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Unscramble the Words Terrific. I look to you forward from hearing
A: I’ll be in touch sometime in the next two weeks. B: Terrific. I look forward to hearing from you. Terrific. I look to you forward from hearing Unit 1
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I’ll email for your watch
Unscramble the Words Man: I’ll send a confirmation . Woman: Thank you very much. I’ll watch for your . Unit 3 Unit 1 I’ll for your watch
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call at Please your convenience
Unscramble the Words Mr. Trump: I will call again to confirm our appointment. Mr. Obama: Thank you so much. Please call at your convenience. can call anytime … at your convenience (unit 1 ) call at Please your convenience
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I’m all day tied up tomorrow
Unscramble the Words A: Can you come by and do a demonstration tomorrow? B: I’m tied up all day tomorrow, but I’m free on Friday. I’m all day tied up tomorrow Unit 2 tied up = quite busy (unit 2); not free/available
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apologize again for any inconvenience
Unscramble the Words Unit 3 Store Manager: I want to once … again apologize for any inconvenience. apologize again for any inconvenience
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Unscramble the Words your business truly We appreciate
Store Clerk: We truly appreciate your business. your business truly We appreciate Unit 3
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Unscramble the Words I Can take a message?
Unit 1 unit 4 EA: I’m sorry, but Mr. Gaskell is unavailable. Can I take a message? I Can take a message?
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Answers Hints I’d really like to Mimic the speakers 흉내 내다, 모방 자
She usually returns calls She can call at her convenience I’m tied up between My EA can set the appointment. So, just to confirm I appreciate your assistance Have a wonderful day Mimic the speakers 흉내 내다, 모방 자 Follow their rhythm, stress, intonation Practice the conversation Change roles
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What does it mean? What is your schedule like?
… first thing in the morning … all booked up … push the meeting back to next week … schedule a sit down My schedule is wide open. Let’s do Monday afternoon at 3 p.m. We will use these phrases next class.
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What does it mean? PUNCTUAL 약속한 시간을 엄수하는, 시간을 엄수하는, 정확성
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Consequences 결과 of being late?
Explain opinion sit down finish page 35 “Meeting with my boss is because … … …” (Explain your choice – CLEARLY AND COMPLETELY) Consequences 결과 of being late? Being late on your first day of work One possible consequence is I can lose the job!
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1-20 http://a.teall.info/dice/
+/ Space dice
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Remember … Always try to be on time.
It’s a good idea to learn about the culture of the person you are meeting. But if / is late… be understanding.
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The Importance of Time
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When you answer the phone
How may I help you? Who do you want to speak to? tied up / busy / unavailable 연기하다 meeting No scheduled appointments 1 2 3 4 5 6 7 page 32
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page 33– Write a confirmation email
Professional page 33– Write a confirmation Formal Greeting, Concise body Brief closing statement Closing, Complete name Title, organization Contact information
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Confirmation Dear Ms. Rufo, Thank you for returning my call. My assistant gave me your message. I just want to confirm the interview we have on Tuesday at 9 a.m. at Bates Fashion Design. Thanks again, and I look forward to the interview. Regards, Richard Kenny Reporter, Ezra Fashion Media Dear May Rufo, Thank you for contacting my company. My assistant gave me your message. I just want to confirm the interview at Bates Fashion Design on Tuesday. I will be there at 9 a.m. sharp. Thank you for this opportunity. I look forward to the interview. Sincerely, Richard Kenny Reporter at Ezra Fashion Media
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Brief closing Statement
Confirmation Formal Greeting Dear Ms. Rufo, Thank you for returning my call. My assistant gave me your message. I just want to confirm the interview we have on Tuesday at 9 a.m. at Bates Fashion Design. Thanks again, and I look forward to the interview. Regards, Richard Kenny Reporter, Ezra Fashion Media Dear May Rufo, Thank you for contacting my company. My assistant gave me your message. I just want to confirm the interview at Bates Fashion Design on Tuesday. I will be there at 9 a.m. sharp. Thank you for this opportunity. I look forward to the interview. Sincerely, Richard Kenny Reporter at Ezra Fashion Media Concise Body Brief closing Statement Closing, signature
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Self-Check Can you …
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April 5, Wednesday April 12, Wednesday PE3–1224 Unit 4
Unit 5 – REVIEW
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April 9, Sunday April 16, Sunday PE3–1225 1219 4666 4745 Unit 4
Unit 5 – REVIEW
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Final deadline Moodle: Go back and double check…
Make sure you did not skip any activities. You have until Sunday, April 16 to finish ALL the activities (Units 1~5) After April 16, incomplete unit zero
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Midterm Speaking Choose your partner and topic (page 33, 39, 42, 44) NEXT WEEK: Sign-up (partner + topic) Speaking Test Guidelines Grading Rubric
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