2. The Partners Mission To improve the quality of life in South Simcoe by identifying innovative solutions to community needs and providing quality services and support. Mission Provide a gateway to the regions health and social service delivery system and engage in community development initiatives that enhance these services.

3. Shared Services Opportunity 1.Reduce administrative costs by sharing telephone answering functions, routine message taking, or appointment scheduling 2.Reduce overhead costs by sharing telecommunications systems (telephone system and telephone lines) 3.Improve functionality with leading edge telephone technology (soft phones, email voice messages)

4. Shared Services Opportunity 1.Reduce administrative costs by sharing telephone answering functions, routine message taking, or appointment scheduling Multiple small NPOs can be supported by one staff to answer all telephone inquiries Basic administrative functions could be included such as routine message taking or appointment scheduling

5. Shared Services Opportunity 2.Reduce overhead costs by sharing telecommunications systems (telephone system and telephone lines) NPOs maintain their own phone numbers and extensions, but they are actually located on a shared telephone system. Increasing capacity by sharing sets of additional phone lines and fax lines. (For example: Allows NPOs to increase lines when required i.e. annual fundraising campaigns or 10 NPOs could share one fax line) Future cost savings with new technology (SIP trucking) is expected to reduce the costs of monthly telephone lines by approx. one quarter

6. Shared Services Opportunity 3.Improve functionality with leading edge telephone technology (soft phones, email voice messages) Remote phone access: telephone software on your laptop (soft phone) allows you to answer your phone at home or while traveling (as if you where at your desk). Voice message notification delivered to your email.