1. HERO GROUP PELSPI/LOFTF Project Launching Philippines, Manila 01st
December 2015

2. Quick Fact about Indonesia: Population : 248 million people GDP :
US$1.3 trillion
5.8% growth
5.9% 5-year compound
annual
growth
US$ 5,214 per
capita
Unemployment
Inflation : 6%
6.4%
Retail Sales
Real sector Growth :
US$140 billion
15%
Modern Retail
Share
Main areas
market :
±40%
Hypermarkets,
Supermarkets,
Department
Stores, Mini
Markets, Speciality Stores

3. What makes Hero Indonesia’s leading retailer ?
Establish in Hero has Grown to become Indonesia’s leading modern retail operating five brand with 641 stores across Indonesia as of June 2015
To bring Indonesian customers the benefits of modern Retail

4. We currently operates 5 retail brands that is widely
recognized and respectively has unique positioning

6. Number of Employees of PT Hero Supermarket
18, , ,178
15,054
14,000
12,000
10, Union Member (SPHS)
8, Number of Employees
6,000
4,000
2,000
Dec Dec Dec
31, , ,2014
16,000

7. INDUSTRIAL RELATION
“ PANCASILA” CONCEPT
A system of relations formed between the actors in the production process of goods or services which consist of representatives from employers, workers and governments that are based on the values ​​of Pancasila and the Constitution of the Republic of Indonesia Year "

8. Employee Activity

9. Bipartite Corporation Body (Bipartite LKS )
LMC
(Labor and Management Comitee)
Bipartite Corporation Body (Bipartite LKS )

10. CLA
(Collective Labor Agreement)

11. 3 foundation to Developt
ORGANIZATION
3 foundation to Developt
Industrial Relation :

12. SAFETY & HEALT
RETAIL
“ We are committed to always put the safety and health in the retail field as a guideline in the implementation of their daily work by providing training - training to employees and management to pay attention to safety and health at work “

14. THREE KEY POINTS TO
DEVELOP SOCIAL
DIALOGUE
TRUST
&

15. 2. Union involved and engaged in Company programs, such as:
1. Every 3 months dialogue between Management and Union and communicate company result
2. Union involved and engaged in Company programs, such as:
a. Reduce the shrinkage potential in the company
b. CSR Programs
– Donation for employees affected flood
-- Internally and externally supported Management programs for surrounding
community
3. Employees cooperative to improve economy of the employees managed by UNION

16. EMPLOYEES & UNION INVOLVEMENT
The involvement of HERO Group Employees as well as
external
UNION in several CSR Programs internal and

17. provision of facilities
SME/Farmers’
Empowerment
Community
Health “Zumba
Carnival”
Hero Group held
charity event to
help children
with cancer and
donate Rp to
YPKAI
One Store One
School
“Adopt a School”
Program
Program KASIH
Improve maternity
health and child
development
HERO Green
Actions Way
towards to
Environmental
Friendly
We support local
SME who has
potential product
and encourage them
as regular suppliers
of fresh products in
our stores
Coaching is done
include health
services,
supplementary
feeding (software),
increased
competencies
POSYANDU cadres
(brain ware),
provision of facilities
(hardware)
A social
environmental act
to increase
people’s awareness
by restoring the
environment for a
healthy place to
live and organising
recycle corner
workshop
Improve the
school welfare
and its student
in the vicinity of
our stores 11

18. Beneficiaries Loyalty Protection Engagement Business CSR Activities
ase buying
CSR Activities
Community
Smarter Children economic status power
Internal Involvement in
program
Increase
Incr e
Communities
Empowerment |
Beneficiaries
Social Assistance
company
Transparency
Employees
Sustainable
Business
Increase Customer Create Social
Loyalty Protection
Good Corporate Image
Employees
Engagement

19. THANK YOU