1. “Functionalities on AIO” Prepared By SYSTEMS, BHAVNAGAR

2. Register Complaints of Taxpayers
All GSTN related issues need to taken up with selfservice.gstsystem.in by the taxpayers.
The Id is no more in existence.

5. Register Complaints of Officers
All GSTN related issues need to be taken up with and
The contact number for any problems related to SSOID is

6. FAQ How to change password on AIO?
What are the guidelines to change the password?
How to download, save and attach files on AIOs before sending ?
How to transfer assessee from one jurisdiction to another?

7. List of Menus Under GST Application
My Privileges
Task Lists
Access Control
Registration
Returns
Reports
Payments
Change Formation(Not allowed until transfer to a new location)
Formation Task Details(Inactive menu)

8. 1. My Privileges
Different functionalities are available like View my permission, transfer intimation, view request status, user directory, intimation of promotion, request adll. Charge/relinquish addl. Charge, intimation of leave /joining report

9. 2. Task Lists
Two functionalities are available i.e ACL and Refunds-
If any task is assigned or refund applications are received, then it will be reflected in this menu.

10. 3. Access Control Three functionalities are available:
Formation Management (Formation details & Tax officers Contact Details can be viewed depending upon the permission sets made available to a particular SSOID)
Jurisdiction Management (Jurisdiction codes can be viewed)
User Mapping(permission set for SSOID can be viewed)

11. 4. Registration Functionalities available are as follows:
Active Registrations(GST Active Registration list is available after selection of respective jurisdiction)
History
Inactive registrations (No reports available)
New applications

12. 5. Returns
Return types GSTR-1 and GSTR-3B can be viewed after selecting respective jurisdiction i.e Commr’te----Division-----Range

13. 6. Reports List of reports is as under: Registration
ACL(Access Control Logic)
Payments
Change Formation

14. 6.1 Registration Two reports are available: 6.1.1 Jurisdiction Profile
Following details can be viewed, downloaded and ed :
Total No. of Taxpayers(CBEC and state Government wise Migrated Taxpayers, New Taxpayers count)
Distribution of New Taxpayers administered by CBEC
Distribution of New Taxpayers administered by CBEC based on constitution of business
Number of SEZ/EOU
Distribution of New Taxpayers administered by CBEC based on reason(i.e crossing the threshold,inter state supply, Voluntary etc.) of obtaining registration.

15. Contd.. 6.1.2 Taxpayer Details
Following three types of taxpayers’ details can be viewed, downloaded( excel format) and ed :
New Taxpayers assigned to CBEC
New Taxpayers assigned to states
Migrated Taxpayers

16. 6.2 ACL
Following reports can be viewed, downloaded and ed: Formation wise officers List(Designation search is not working) List of ACL Admins(Currently 07 ACL Admins are nominated in Bhavnagar Commissionerate) Permission set wise officers list can be obtained by selecting “executive set up” in vertical

17. 6.3 Payments
Following reports can be viewed, downloaded and ed: Taxpayer- wise Deposits can be generated Division and Range wise after selecting the desired month Total Deposit Summary can be generated Division and Range wise after selecting the desired month.

18. 6.4 Change Formation
This menu is used for changing the formation. However, it is not allowed, once the officer is mapped to a particular jurisdiction.

19. 7.Payments
Payments can be viewed only if CIN number or CIN Date is available.
If above details are available, then GSTIN, Name of Assesee, CDR, Challan Amount,Bank and reconciliation status can be viewed.

20. Step By Step Procedure to migrate taxpayer from one jurisdiction to another
Go to Menu Access Control
Click on Jurisdiction Management
Click on Action(Migrate Tax Payers)
Select GSTIN to be migrated
Scroll Down
Select Destination Jurisdiction from the drop down menu
Finally click on move taxpayers

21. How to update email Id and Mobile No. of Taxpayers

22. Process flow- Updating Mobile Number & Email Authorised Signatory
Tax payers submits the change request manually to the Proper Officer
Proper Officer makes the required changes
Changes communicated to Common portal (GSTN)
Required changes takes effect.

23. Steps involved
Login using the provided credentials
Select GST Application
Activate Registration Menu
Select “Active Registration”
View the list of Tax payers active for the given formation
Search for the “Tax payer” who requested the modification
Activate “ACTION” button. It changes to Update AS ( Authorized Signatory)
View the current id and mobile no.
Change the required information
Attach the request letter received from the Tax payer
Submit, Confirm to view success message.
Modification will be communicated to Tax payer through Common portal

24. View the Registration details

25. Current Authorized Signatory

26. Update Email/ Mobile No.

27. Upload request letter received
Submit button will be activated only after attaching the request letter

28. Document stored in AIO/Server

29. Document attached

30. Confirmation Message for updating the changes

31. Successful modification

32. How to save documents on AIO?

33. Make sure that your login on AIO and citrix portal is with the same SSOID (then only you will be able to save the files in the Desktop)
Login to the necessary application
Click on Settings >> Preferences in the GST website
In General tab >> Downloads >> Save files to. Click on browse

34. Click on File System and then on Ctxmnt
Then click on your SSO ID.
Open default folder
Select permit all access.
Open folder ‘C’
Select the user profile with which you have logged in on AIO

35. Open the Desktop folder
Now close the Preferences tab

36. Thank You