1. Use of Hub Dispensing Model for Serial Rx Assembly​
B A N N E R M A N ` S
P h a r m a c y
Mark Feeney
Bannerman’s Pharmacy
171 Saracen Street Glasgow
G22 5JL
Aim
To shift significant volume of repeat medicine assembly to the Bannerman’s Hub Pharmacy to allow patient facing teams to focus on person centred care.
Plan
1)Install hub area in central pharmacy with assistance from the Scottish Government
2)Install spoke and hub IT solution using barcode scanning accuracy checking
3)Engage with NHS Boards, GP Practices and Prescribing Support Pharmacists to identify suitable patients for CMS serial Rx’s
4)Hub significant volume of Rx’s through central pharmacy
5) Monitor patient centred service provision at the spoke pharmacies Do
Initial efforts to move patients onto serial Rx’s proved challenging depending on the agreed model of implementation with local stakeholders. NHS Forth Valley implemented a practice led model which has led to a large initial increase in serial prescribing. Community Pharmacy led model in GG+C has led to sporadic increase in serial RX’s.
Fully functioning hub installed with wholesale accounts opened.
Skilled hub team of 1 Pharmacist (0.4 WTE), 1 Accuracy Checking Technician (0.2 WTE) and 1 NVQ Level 2 Dispensing Assistant (0.1) allocated to the hub.

2. Study
Hub Volume
290 Patients switched to serial Rx in 5 pharmacies across 2 Health Boards
Average of 120 dispensing incidents sent for central assembly per week
Stock value through central dispensing approx £2,800 per month
The volume of dispensing is limited to the number of serial Rx patients. Most GP surgeries appear to need ongoing support
Patient Facing Services
Patient facing core service delivery has increased. Registration numbers shown below
More opportunities to interact with patients
Act
Initial results show hub dispensing can help enable the delivery of more patient facing services
More engagement with stakeholders at HSCP level and NHS Board level
Software development to increase the type of dispensing incidents that can be centrally dispensed
Acknowledgements
Lynn Mcdermott ACT Bannerman’s Pharmacy
Tracey Carruthers Dispensing Assistant Bannerman’s Pharmacy
Spoke Pharmacy Teams Bannerman’s Pharmacy
Scottish Government Evaluation of Automated Technology Group
NHS Forth Valley
NHS GG+C