1. Lifelong Learning for Lifetime Success!
Michael D. Ford
CFPIM, CSCP, CLTD, CSSGB, CQA, CRE, CQA, ACPF, CPSM
Principal, TQM Works Consulting

2. Agenda Strategic Planning Life Cycles Choices Conflicts Goals
Education & Training
TQM Works Consulting

3. Strategic Planning Vision Mission Competitive Priorities SWOT Analysis
Annual Plan
Short-term Detailed Plan
TQM Works Consulting

4. Life Cycles Introductory Phase Growth Maturity Sunset
TQM Works Consulting

5. Choices Career Employer Family Friends Home Attitude
TQM Works Consulting

6. Conflicts Theory v. Practice Old v. New Risk v. Reward
Standard v. Creativity
Satisfaction v. Yearning
TQM Works Consulting

7. Goals AKA “Performance Metrics” Specific Measurable Achievable
Relevant
Timely
Specific
Clear and well-defined
Measurable
Easily quantified to monitor progress
Achievable
Is realistic and can be accomplished
Relevant
Should add useful value and be aligned with strategies
Time-based
Include timelines of what is required
TQM Works Consulting

8. Continuous Improvement!
Education & Training
Define Education:
Why, What, Who, Where, When?
Transfer of Knowledge, Facts
Define Training:
How To?
Transfer of Skills
Continuous Improvement!
TQM Works Consulting

9. Summary Strategic Planning Life Cycles Choices Conflicts Goals
Education & Training
TQM Works Consulting

10. Any questions… comments… concerns?