1. e- Governance & e- Cohesion
Katri Seier
Ministry of Finance of Estonia/Permanent Representation of Estonia at the EU

2. e-State simplifying governance life and business
everything can be done online except for marriage, divorce and selling your house
once-only principle
digital by default
single point of entry
user friendlyness
24/7

3. easy, efficient, everywhere
e-cabinet: 5 hour meetings to 30 min
taxes declaration takes 3 minutes
99% of state services available online
banking is online 99.8%
e-taxes 98% online
easy business in 18 minutes
i-voting 30% come online
e-prescriptions 99%

4. e-Identity (ID-card, Mobile-ID)
identification
travelling
digital signature
state services (i-Voting; e-Tax Board; e-Police system; m-Parking; Population Registry; x-Road; e-School; e- Land Registry; e-Residency; etc)
healthcare - e-Health system; e-Prescription
voting
business, banking
driving license
loyalty card

5. e-Cohesion in Estonia .

6. Structural assistance management information system (MIS) - development
Central structural assistance IT system for all authorities and funds was created in 2004.
Continuously developed during
Consists of 3 parts:
system for data collection and proceedings (since 2004);
system for compiling reports (since 2004);
e-service for beneficiaries (since Nov 2015) – linked to MIS

7. MIS
Data: funds, calls for proposals, authorities, project application, reports, procurements, contracts, payments, irregularity reports, financial corrections, checks, audits.
Processes: processing project applications, payment claims (e-treasury link), irregularity reports.
Until the end of 2015 most of data has been entered/imported in the MIS by administration authorities.

8. E-Service
E-service need from national authorities: speed up processes, single data/document exchange point with beneficiary, less time on data entry by national authorities.
First calls for proposals in December Other e-services followed.

9. Links Between Different Systems

10. State of play 1 152 e-applications for 2014-2020 (in just over 1 year)
e-payment applications online
Adaptable e-reporting just going LIVE
Transparency of processes and their progress for applicants and beneficiaries

11. Challenges: MIS
Structural assistance business requirements are complicated, rules change.
One system for all national authorities and funds (ESF, ERDF, CF + FEAD+ Norwegian/EEA aid) – a great variety of measures and corresponding needs
Expectations that all data and processes (including controls) are covered by the MIS (complexity, value for money).
Shift from data collecting system to project management tool.
Deadlines are not met by the IT system developer.

12. Challenges: e-service
How to keep e-service simple for beneficiary- authorities want maximum data
Not all beneficiaries are computer literate.
Software compatibility issues.
Less flexibility.

13. Thank you!