1. Welcoming and iRiS Information Systems Advantages Functions
iRiS; guest welcoming and information systems is a cloud-based guest experience system that aims to assist and inform hotel guests.
Advantages
Enables the guest to make their own facility and service bookings e.g. spa treatments and room service, as well as 3rd party attractions, such as theater tickets etc.
Enhances, personalizes guest experience and creates loyalty.
Improves brand image.
Increases the effectiveness of campaigns and offers.
Reduces labor expenses.
Tracking and measuring of service and facilities booking frequency.
Functions
Covers the whole hospitality space including in-room, lobby, restaurant, spa by Guest Experience Platform
Customizable interface according to brand image
Real-time and automatic update of restaurant menus, prices and hotel facility status
Automation of guest welcoming and informing processes through kiosks, tablets or mobile app
Announcement of campaigns and offers on welcoming screen
Sophisticated language management system
Integration to 3rd party systems such as IPTV, room control, media player etc.
Requirements
Local dedicated WiFi network
iOS or Android device
Interacts with
Hotel PMS and Restaurant POS systems (please ask for integrity)