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Principles Of Management-II
ORGANIZING & DEPARTMENTIZATION Lecture No.3
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THE ORGANIZING
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DEFINITION OF ORGANIZAION
Organizations are experimenting with different approaches to organizational structure and design.
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ORGANIZATION STRUCTURE
The system of tasks, workflows, reporting relationships, and communication channels that link together different individuals and groups.
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The Elements of Organizing
Organizing is deciding how best to group organizational elements (resources). Organizational Structure is a set of six basic building blocks (elements) that managers may use to configure (construct) an organization.
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Six Basic Building Blocks for Organization Structure
Designing jobs Grouping Jobs Establishing reporting relationships between jobs Distributing authority among jobs Coordinating activities among jobs Differentiating among positions
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Span of Management Number of employees reporting to a supervisor
Tradition has recommended a span of management of four to seven subordinates What is best depends on the situation 14
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Major Concerns in Organizing
Division of Labor (Differentiation) Coordination (Integration) In Reference to the Organizational Chart, Organizing Involves: VERTICAL STRUCTURE Coordination from Top to Bottom HORIZONTAL STRUCTURE Departmentalization (Who works together?) 2
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Distributing Authority
Steps in the Delegation Process: Manager should assign responsibility or give the subordinate a job to do. Manager must give the subordinate the authority to do the job. Manager must establish the subordinate’s accountability – ‘willingness to accept an obligation to carry out the task assigned’.
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Steps in the Delegation Process
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CENTRALIZATION AND DECENTRALIZATION
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CENTRALIZATION AND DECENTRALIZATION
Centralization and decentralization refer to the degree to which authority is delegated in a business. Complete centralization means that employees have no authority to make decisions. Complete decentralization (delegation) means employees have all the authority to make decisions. Centralization Decentralization
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DEPARTMENTIZATION
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Departmentalization is an aspect of organizational design that includes the subdivision of a business into units based on their function or other criteria. Most companies, including restaurants, are likely to use two or more types of departmentalization simultaneously.
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Departmentalization Grouping of jobs into working units (departments, units, groups, divisions) Functional departmentalization Product departmentalization Geographical departmentalization Customer departmentalization
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Functional Departmentalization
Employees grouped into department based on the day-to-day nature of their job descriptions
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Product Departmentalization
Employees grouped into departments based on the product they are making
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Geographical Departmentalization
Employees grouped by geographical region FF
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Customer Departmentalization
Employees grouped into departments based on their end consumer (consumers or businesses)
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Formal Communication Flow of communication within the formal organizational structure as depicted on organizational charts. Upward communication Downward communication Horizontal communication
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