1. Student Success Collaborative (SSC):
what we’ve learned, best practices,
and a little magic-making

2. What have we agreed to do?
Reports: one-on-one student interaction (zoom, phone or in- person)
Notes: communication to student or others; attempted outreach logs; NSO advising breakouts; Other
Angie
Photo by Joanna Kosinska on Unsplash

3. Reports on Academic Advising
Angie

4. Notes on Students
Angie

5. How else does ASAC use SSC?
Appointment and Drop-in Management
Appointment Prep
Watch Lists
Mass communication
Adding a note for multiple students
Data collection and statistics
Surveys and Advising Follow-up
Reporting
Alerts
Terri

6. Watch Lists
Terri

7. Watch Lists
Terri

8. Frequently Used Reports
Academic Advising
Monthly advising appointment counts
Daily Advisor Academic Advising
Export list in excel format to send Advising Survey
Angie

9. Lessons Learned Creating duplicate reports Marking “no-shows”
If appointment was scheduled, the advisor needs to create advising report from the appointment queue as opposed to student profile.
All other advising reports can be created from the student profile.
Marking “no-shows”
Instead of marking a schedule appointment as a no-show, advisor should cancel the appointment and add “no show” to the comment box.
Reminder Defaults
When creating an appointment, uncheck the and text reminders.
Terri
Photo by Nathan Dumlao on Unsplash

10. Be prepared to submit your worksheet at the end of the session.
Individual Work:
On a scale from 1-10 (10 being I’m an SSC expert) what is your comfort level with SSC, and why?
For those of you using SSC – what three things are working really well and/or have made your job “easier?”
For those of you using SSC – what three things are NOT working well for you and/or have made your job more complicated?
Be prepared to submit your worksheet at the end of the session.
Angie

11. How do we request SSC access and support?
forms.ucdenver.edu/secure/ssc_campus_feedback