1. Consultation on the Digital Strategy

2. Approximately 50 people attended the workshops
The road trip
Approximately 50 people attended the workshops
Naracoorte
Hallett Cove
Mawson Lakes
Berri
Port Pirie

3. Geoff’s summary 5 ‘on premises’ channels: Internet connectivity
Devices and hardware
RFID
Digital literacy
Content digitisation
8 electronic delivery channels:
Websites
App (SOLUS/NFC/Virtual library card)
Content and knowledge
e-content
Social
Messaging, CRM and statewide survey
Search and marketing
B2B remote systems (open data, data cleanup)

4. Our first impressions?

5. We were surprised by... The number of actions
How much has already been done
That we are comfortable with change
How much we need ‘one click’

6. What scares us? The scale and speed of change
We’re librarians... Nothing!
The scale and speed of change
Staff skills and capacity
Time and resources
Funding it
How small libraries will keep up

7. What do we totally disagree with?
Almost nothing, except...
Ask a Librarian
Loss of local identity
PLS control of public PCs
Sacrificing our collections for technology

8. What do we totally agree with?
digital is not ‘add on’ any more
giving it a go
improving the customer experience
Investing some of the materials grant in digital [many said this, not all]
upskilling staff

9. What are we really excited about?
Being innovative and on par with our community
Being part of an industry recognised for being IT savvy
Change of focus for core library services and collections
Combining SAPLN financial resources to fund a better interface
Developing a simple one-stop method to access our resources
Potential to upskill enough staff to really make a difference
Bringing in new customers
NFC/ibeacon
SOLUS! UX
That there is a strategy and changes are supported

10. Who does what?

11. How do we decide which of the 119 actions we’re doing?

12. What’s urgent and important?
Staff skills!
Making it easier for the customer
A good governance and funding mechanism
Proving the benefits for the next MOA

13. If the network is leading... how do we do it?
KPPM’s ‘Burst of Action’ model for engaging time-poor stakeholders

14. In development...
PLS to establish a group to oversee, plan, organise and review
Use burst of action to engage key people (including externals) in specific projects
Libraries to direct and implement
PLSA input, and lead in some cases
Reporting tool via OnePlace