1. © August 2001 Smiley Papenfus Revival Ministries, Inc.
© August Smiley Papenfus Revival Ministries, Inc.

2. BIBLICAL PEOPLE SKILLS SEMINAR
Welcome to the...
BIBLICAL PEOPLE SKILLS SEMINAR
Mandatory Training for ALL Christian Leaders
…and all who aspire to develop their skills
for greater success in life
Eccl 10:10 (NIV) If the ax is dull and its edge unsharpened,
more strength is needed but skill will bring success.

3. 30 BIBLICAL PEOPLE SKILL principles
...divided into 4 categories of 3, 6, 12 & 9 principles
With 30 MEMORY PEGS
…to make it quick and easy to mentally recall
the perfect principle/s to solve a specific problem
Dan 2:14 (NIV) When Arioch, the commander of the king's guard, had gone out to put to death the wise men of Babylon, Daniel spoke to him with wisdom and TACT.

4. The First 9 of 30 MEMORY PEGS
(they’re easy to remember, because they rhyme)
One is Bun
Four is Door
Seven is Heaven
Two is Shoe
Five is Jive
Eight is Plate
Three is Tree
Six is Licks
Nine is Line

5. 3 FUNDAMENTAL TECHNIQUES TO
FIRST CATEGORY
Biblical People Skill principles 1è3
3 FUNDAMENTAL TECHNIQUES TO
ALWAYS USE IN ALL YOUR
DEALINGS WITH PEOPLE

6. DON’T CRITICIZE, CONDEMN OR COMPLAIN.1.
DON’T CRITICIZE, CONDEMN OR COMPLAIN.
Memory Peg
# ONE - BUN
Three C’s
on a bun.

7. Clapping appreciating hands coming out a pair of shoes.2.
GIVE HONEST,
SINCERE APPRECIATION.
Memory Peg
# TWO - SHOE
Clapping appreciating hands coming out a pair of shoes.

8. 3. AROUSE IN THE OTHER PERSON AN EAGER WANT. Memory Peg # THREE - TREE
A ‘wanted’ poster
hanging on a tree.

9. (of yourself and thereby of your church)
SECOND CATEGORY
Biblical People Skill principles 4è9
6 WAYS TO CREATE
A MORE POSITIVE IMAGE
(of yourself and thereby of your church)

10. BECOME GENUINELY INTERESTED IN4.
BECOME GENUINELY INTERESTED IN
OTHER PEOPLE.
Memory Peg # FOUR -
REVOLVING DOOR
The people in this jammed door need someone to become genuinely interested in their problem.

11. Two smiling people jiving together.5.
SMILE.
Memory Peg
# FIVE - JIVE
Two smiling people jiving together.

12. Always give every person a warm smile, Take it from one who knows.
because a smile lets ‘The SON’ shine through to brighten the lives of all those around us.
Always give every person a warm smile,
By sowing daily smiles you’ll reap a happier environment to live in. Smart man!!
Take it from one who knows.
King Smiley

13. 6. REMEMBER THAT A PERSON’S NAME IS
TO THAT PERSON THE SWEETEST AND MOST IMPORTANT SOUND IN ANY LANGUAGE.
Memory Peg
# SIX - LICKS
A tongue licking a name plate.

14. BE A GOOD LISTENER. ENCOURAGE OTHERS TO TALK ABOUT THEMSELVES.7.
BE A GOOD LISTENER. ENCOURAGE OTHERS TO TALK ABOUT THEMSELVES.
Memory Peg
# SEVEN - HEAVEN
Headphones for listening rolling down the
stairway of heaven.

15. TALK IN TERMS OF THE OTHER PERSON’S INTEREST.8.
TALK IN TERMS OF THE OTHER PERSON’S INTEREST.
Memory Peg
# EIGHT - PLATE
An interesting talking mouth engraved
on a plate.

16. FEEL IMPORTANT - AND DO IT SINCERELY.9.
MAKE THE
OTHER PERSON
FEEL IMPORTANT - AND DO IT SINCERELY.
Memory Peg # NINE -
TELEPHONE LINE
Joe is sincerely making the other person on the telephone line feel important.

17. Biblical People Skill principles 10è21
THIRD CATEGORY
Biblical People Skill principles 10è21
12 WAYS TO WIN PEOPLE TO
GOD'S WAY OF THINKING

18. THE ONLY WAY TO GET THE BEST OF AN ARGUMENT IS TO AVOID IT.
10.
THE ONLY WAY TO GET THE BEST OF AN ARGUMENT IS TO AVOID IT.
Memory Peg # TEN - PEN
The smart pig in the pig-pen
walks away from the grouch to
avoid further argument.

19. SHOW RESPECT FOR THE OTHER PERSON’S OPINION. NEVER SAY,
11.
SHOW RESPECT FOR THE OTHER PERSON’S OPINION. NEVER SAY,
“YOU’RE WRONG!”
Memory Peg
# ELEVEN - KEVIN
This smart kid
always shows respect towards his parents.

20. WHEN YOU ARE WRONG, ADMIT IT QUICKLY Memory Peg # TWELVE - SHELVE
12.
WHEN YOU ARE WRONG, ADMIT IT QUICKLY
AND EMPHATICALLY.
Memory Peg # TWELVE - SHELVE
There is a sign on the shelf which reads,
“I admit that I am wrong!”

21. 13. BEGIN IN A FRIENDLY WAY. Memory Peg # THIRTEEN - HURTING
The good Samaritan begins in a friendly way as he helps the hurting victim.

22. GET THE OTHER PERSON SAYING, “YES, YES”
14.
GET THE OTHER PERSON SAYING, “YES, YES”
IMMEDIATELY.
Memory Peg
# FOURTEEN - SORTING
You are sorting out
pairs of cards and
find the two saying, “Yes, Yes!”

23. LET THE OTHER PERSON DO A GREAT DEAL OF THE TALKING.
15.
LET THE OTHER PERSON DO A GREAT DEAL OF THE TALKING.
Memory Peg
# FIFTEEN - DRIFTING
In the drifting dinghy is an interested husband listening to his talkative wife.

24. LET THE OTHER PERSON FEEL
16.
LET THE OTHER PERSON FEEL
THAT THE IDEA
IS HIS OR HERS.
Memory Peg
# SIXTEEN - MIXING
A mixing bowl with someone else’s idea bulb in it.

25. TRY HONESTLY TO SEE THINGS FROM THE OTHER PERSON’S POINT OF VIEW.
17.
TRY HONESTLY TO SEE THINGS FROM THE OTHER PERSON’S POINT OF VIEW.
Memory Peg
# SEVENTEEN - SEVERING
You’re severed from the good view others can see (i.e. you’re not in a position to see what they’re seeing).

26. BE SYMPATHETIC WITH THE OTHER PERSON’S IDEAS AND DESIRES.
18.
BE SYMPATHETIC WITH THE OTHER PERSON’S IDEAS AND DESIRES.
Memory Peg
# EIGHTEEN - GRATING
Be sympathetic
for the person who
grated the cheese right down to his fingers.

27. APPEAL TO THE NOBLER MOTIVES.
19.
APPEAL TO THE NOBLER MOTIVES.
Memory Peg
# NINETEEN - SIGNING
A sixteenth century nobleman signing a document with
a quill (feather) pen.

28. 20. DRAMATIZE YOUR IDEAS. Memory Peg # TWENTY - SENTRY
The Englishman sentry dramatizes his marching outside the Queen’s palace.

29. # TWENTY ONE - DUELLING GUN
21.
THROW DOWN A CHALLENGE.
Memory Peg
# TWENTY ONE - DUELLING GUN
A duelling gun with a flag stick in it’s barrel and the word challenge printed on the cloth.

30. Biblical People Skill principles 22è30
FOURTH CATEGORY
Biblical People Skill principles 22è30
9 WAYS TO CORRECT A PROBLEM
WITHOUT CAUSING OFFENCE OR
AROUSING RESENTMENT
These last 9 ‘Memory Pegs’
are ACTION MEMORY PEGS

31. BEGIN WITH PRAISE AND HONEST APPRECIATION.
22.
BEGIN WITH PRAISE AND HONEST APPRECIATION.
Memory Peg
# TWENTY TWO -
DANCING SHOES
These are those Gospel shoes
beginning to praise God in the dance.

32. CALL ATTENTION TO PEOPLE’S MISTAKES INDIRECTLY.
23.
CALL ATTENTION TO PEOPLE’S MISTAKES INDIRECTLY.
Memory Peg
# TWENTY THREE -
FALLING TREE
The landlord
reprimands the axe,
not the lumberjack,
who made the mistake of felling the wrong tree.

33. YOUR OWN MISTAKES BEFORE CORRECTING OTHERS.
24.
TALK ABOUT
YOUR OWN MISTAKES BEFORE CORRECTING OTHERS.
Memory Peg
# TWENTY FOUR -
CLOSING DOOR
Small talking toddlers sometimes make the mistake of closing a door onto their own fingers.

34. ASK QUESTIONS INSTEAD OF GIVING DIRECT ORDERS.
25.
ASK QUESTIONS INSTEAD OF GIVING DIRECT ORDERS.
Memory Peg
# TWENTY FIVE -
LIVELY JIVE
Ask your partner questions about the steps of the lively jive.

35. LET THE OTHER PERSON SAVE FACE.
26.
LET THE OTHER PERSON SAVE FACE.
Memory Peg
# TWENTY SIX -
LICKING DOG
Rescue the little boy from the licking Great Dane to save his face.

36. 27.
HEARTILY PRAISE
THE SLIGHTEST IMPROVEMENT AND LAVISHLY PRAISE EVERY IMPROVEMENT.
Memory Peg
# TWENTY SEVEN - DESCENDING
HEAVENLY
JERUSALEM
The new heavenly Jerusalem is a big improvement on
the old, because it is
filled with praise.

37. GIVE A PERSON A FINE REPUTATION
28.
GIVE A PERSON A FINE REPUTATION
TO LIVE UP TO.
Memory Peg
# TWENTY EIGHT -
BREAKING PLATES
Greeks have a
fine reputation
for breaking plates.

38. USE ENCOURAGEMENT - MAKE THE FAULT SEEM ‘EASY’ TO CORRECT.
29.
USE ENCOURAGEMENT - MAKE THE FAULT SEEM ‘EASY’ TO CORRECT.
Memory Peg
# TWENTY NINE -
BROKEN TELEPHONE LINE
Encourage the wearied
telephone technician
to persist till he discovers the fault.

39. 30. MAKE THE OTHER PERSON ‘HAPPY’ ABOUT DOING THE THING YOU SUGGEST.
Memory Peg # THIRTY - GETTING DIRTY
The little boys are so happy because daddy said we can get as dirty as we like, provided we dig a compost pit for him.

40. © August 2001 Smiley Papenfus Revival Ministries, Inc.
© August Smiley Papenfus Revival Ministries, Inc.