1. Information Services and IT Support Information Services
April 30, 2018

2. Welcome Introductions Lori Pelletier, Manager – IT Support Group
My Role

3. Information Services Structure
Three divisions within IS
Customer Applications
Communication & Infrastructure
Customer Support Services

4. Contact Information
All Initial Contact through the IT Support Centre
Webform
Phone
In Person at ED 137 or Archer Library
Website:

5. Services Provided Website: https://www.uregina.ca/is Quicklinks
Contact Information
Faculty & Staff Services

6. Overview of Service Categories

7. Highlight Helpful Services
Account Information
Applications & Project Requests
AV Services
Software Downloads
& Sync Server
Mobile Devices & Wireless
Information Security
Network Storage & Access
Printing Services & Photography
Technology Learning Centre

8. Thank You
Questions?