1. Human Communication: The Basic Course Twelfth Edition
PowerPoint™ Presentations prepared by:
Naomi Young
University of California, San Diego
Joseph A. DeVito
Hunter College of the City University of New York

2. Chapter One: Preliminaries to Human Communication
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3. Chapter Goals Learn About:
The benefits and forms of human communication
The major elements in the human communication process
The essential principles that explain how communication works
The characteristics of the competent communication
Learn To:
Communicate with a clear understanding of the essential elements and how they relate to each other
Use the essential principles of human communication to increase your own effectiveness in interpersonal, small group, and public speaking
Begin to internalize the characteristics of communication competence
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4. Benefits of Human Communication
Present yourself in a positive light
Build interpersonal relationships
Interview effectively
Participate in relationships and task groups
Influence attitudes and behaviors of audiences
Use media critically
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5. Forms of Human Communication
Intrapersonal
Interpersonal
Interviewing
Small Group
Microsoft Image
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6. Forms of Human Communication cont…
Organizational
Public Speaking
Computer (CMC)
Mass Communication
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7. Communication Context
Physical context
Social-psychological context
Temporal (time) context
Cultural context
Microsoft Image
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8. Elements of Human Communication
Source-Receiver
Encoding-Decoding
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9. Elements of Human Communication
Messages
Verbal
Nonverbal
Feedback messages
Feedforward messages
Meta Messages
Refers to another message
It is communication about communication
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10. Elements of Human Communication
Feedforward Messages
Open channels
Preview messages
Altercast
Disclaim
Feedback Messages
Positive-Negative
Person/Message focused
Immediate-Delayed
Low/High monitoring
Supportive-Critical
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11. Channels Medium through which message passes
Vocal, visual, olfactory, tactile
Rarely only one channel
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12. Elements of Human Communication
Noise
Physical
Physiological
Psychological
Semantic
Effects
Intellectual (cognitive)
Affective
Psychomotor
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13. Principles of Communication
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14. Communication is Purposeful
To acquire knowledge of others, the world, and yourself
To form relationships with others, to interact with others as individuals
To assist others by listening, offering solutions
To strengthen or change the attitudes or behaviors of others
To enjoy the experience of the moment
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15. Communication is Transactional
Communication is an-ever changing
process
Each element relates integrally to every
other element
Communication is influenced by a
multitude of factors
Each person is an interaction is both
sender and receiver
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16. Two Views of Communication
<<CLICK>> Linear-the speaker speaks and the listener listens
<<CLICK>> Transactional - each person is speaker and listener messages are also being received from the speakers communications. You are also receiving messages of the other person(s)
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17. Communication is a Package of Signals
Verbal and nonverbal message reinforcement
Bodily movements combined with verbal messages
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18. Communication is a Process of Adjustments
No two people use identical signal systems
Language systems impact ability to communicate
Intercultural Communication
Communication Accommodation Theory
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19. Communication Involves Content and Relationship Dimensions
The content message
The relationship message
Ignoring relationship dimensions
Recognizing relationship dimensions
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20. Communication is Ambiguous
Messages with more than one meaning
Based on different interpretations
Informal time
Grammatical ambiguity
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21. Communication is Punctuated
Continuous transactions
Causes or stimuli
<<CLICK>>(a) The sequence of events as it exists in reality
<<CLICK>>(b) The sequence of events punctuated by the teacher
<<CLICK>>(c) The sequence of events punctuated by the students
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22. Communication Is Inevitable, Irreversible, and Unrepeatable
Messages are always being sent
In any interactional situation communication will occur
You cannot ‘uncommunicate’
You cannot recapture the exact situation, frame of mind, or relationship that defined a previous communication act.
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23. The Competent Communicator
Thinks critically and mindfully
Is culturally sensitive
Is ethical
Is an effective listener
Copyright © Allyn & Bacon 2009
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24. Objective and Subjective Views of Ethics
What does ethics mean to you?
Are ethical principles objective or
subjective?
Does the end justify the means?
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25. Knowledge to Action
How do the images that you view in the media impact the way you create, send, and receive messages?
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