1. WVNG Technician Supervisors’ Training
Human Resources Office
Human Resources Development-Training
MAJ Bridget Saunders
I would also like to welcome you and thank you for attending.
This course is designed to help you guide your technicians through any challenge faced from the new hire date to retirement, while keeping them safe and following all the rules and regulations which affect technicians throughout their careers.
In HRO, the goal of this course to improve and retool your supervisory skills
With value-added knowledge from the field, we can continually build processes and best-practices

2. WELCOME!!! Thank you for attending! Presenters & Course Layout
Instructional & Hands-on
Open forum
Feel free to ask questions
Staying on point
Supervisor training requirement:
- Basic – within one year of selection into a supervisory position;
- Refresher – every three years.
- The binders prepared for you are identified by Modules. There is an HRO organizational chart, followed by the Modules. Each module has the slides you will view, followed by any handouts the presenters have provided.
- Helpful information is posted on the HRO website
- This will be an open forum, so feel free to ask questions as they arise. Keeping in mind if the material you’re asking about is covered in another module, we may wait until the SME covers that topic. And, if we travel too far off course, we need a way to reel everyone back in.
- TASK: I would like for you to choose a “code word” that anyone can say when we’ve gone too far off course. (i.e. “Burger Boy” “Taco Bell” “Hawaii” “Muskrat”)

3. Participants Motto Tell me – I will forget Show Me – I will remember
- We have a great group of presenters who will provide you with the tools necessary to prepare you and your employees for any situation you may encounter.
- Some modules will have instructional only material;
- Other modules will have hands-on activities;
- Tell Me – I will forget
- Show Me – I will remember
- Involve Me – I will understand and remember
Show Me – I will remember

4. A Closer Look
Where do you currently List one course work and for how long? expectation. What are your top 2 List 2 hobbies/ challenges in the field? Interests.
Break the group up into pairs.
Provide a sheet of paper to each participant.
Ask them to interview their partner with the provided questions

5. The Technician Life Cycle
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Interview and Selection
New Hire In processing
Supervisor’s Work folder
Performance PIP
AUS/USERRA
Conduct/Ad-verse Action
Safety / OWCP
Awards
Desk Audit
Retirement
The Technician Life Cycle
- This training is set up to cover an employees life cycle beginning with, you as a supervisor requesting a position and ending with the employees retirement.
- Here is an expanded view of a technicians life cycle that we will cover during this training.

6. Administrative Items Evacuation and Rally Point Food & Drinks
Restrooms
- Note the exits now. If the need arises, we will rally at ___________________.
- Feel free to snack and/or drink, but please be sure to pick up after yourself. To avoid additional issues, covered drinks are recommended.
- The restrooms are located ____________.
- The smoking area is located ___________.

7. Administrative Items (cont’d)
Cell phones/Laptops
Sign-in Sheet
End of Day/Course Surveys
- Please turn all cell phones to silent/vibrate. If you MUST take a call, we understand but please try to handle business during the breaks. We appreciate your undivided attention.
- Sign-in sheets will be signed twice per day. Upon successful completion of this course, you will receive a completion certificate.
VERIFY THE SPELLING OF YOUR NAME TO ENSURE CERTIFICATE IS CORRECT!
- Daily, you will have the opportunity to tell us what we’re doing right, and what we need help improving. So, we’ll ask you to take a few minutes to complete surveys.
- Three sustains and three improves are required to receive your completion certificate.
- We greatly appreciate your input.

8. References HRO Website FAQs
Supervisors’ Toolbox
FAQs
SMEs Contact Information
- Many references will be made to the HRO website. If this is not saved as one of your favorites, you need to do so ASAP. The HRO website is continuously being revised so you will see changes often.
- Questions which arise during this training will be documented and included in a FAQ section within the Supervisors’ Toolbox area on the website.
- All SMEs’ contact information is included in the front of your binders or at the beginning/end of each presentation.
- EXERCISE: WHO AM I???? (TIME PERMITTING) --- DAY 3

9. Evaluation Time
- Please complete the pre-test to the best of your ability.

10. Now, let’s get started….