1. Healthy Living Pharmacy
Sandie Hall
Chief Officer Tees LPC and HLP Strategic Lead

2. Background Portsmouth 2009 National Picture
Public Health and Local Pharmaceutical Committee
Investment in the Project
Wave 1 Pilot live September 3rd 2012
HLP will now form part of the Public Health Contract

3. What is a Healthy Living Pharmacy?
Consistent service delivery
Pro-active
Healthy living is core activity
Long Term Condition support
Accessible and approachable
Valued and Trusted
Premises of high standard
Works with others
Identifiable
Consistently delivers a broad range of commissioned services to a high quality.
Has a team that are pro-active in supporting health and well-being, with the community’s health at the centre of what it does
Promotes healthy living and well-being as a core activity
Supports people with long-term conditions
Is accessible and approachable
Is valued and trusted
Maintains premises to a high professional standard with private consultation facilities and IT capability.
Works closely with other healthcare providers, reactively and proactively
Will be identifiable by the public and other healthcare professionals

4. What makes HLP a success?
Environment
Engagement
Workforce
Quality Criteria

6. Leadership
Change requires leadership
Who inspires you and why?

7. Champions A resource Co-ordinate campaigns Do NOT do it all
Ensure pharmoutcomes log is up to date but should be entered by all
Attends best practice events
Is a highly skilled, highly motivated individual who is part of your team

8. Every interaction is a potential life changing moment

10. Examples of our work

11. Inspiring Others

12. Each Healthcare Team has an opportunity
Environment
Staff skill mix
Teamwork
Proactively approaching customers
Drive to delivery quality interactions
Makes Every Contact a Health Improvement Contact

13. Added Benefits Increase in service provision Public Health Recognition
Voice outside of medicines agenda
Increased visibility
Liaison opportunities
Business driver
Evidence base
Champions of Champions

14. We no longer need a light at the end of the tunnel we found the switch to light up the tunnel

17. Any Questions