1. Twitter @StewFriedman
The Wharton School
June 2017
© Total Leadership. All rights reserved.

2. Total Leadership
A systematic, flexible approach for creating sustainable change to improve performance in all parts of life.
BEGIN
BE REAL
BE WHOLE
BE INNOVATIVE
REFLECT & GROW
Act with creativity
Act with integrity
Act with authenticity
Introduction
Conclusion
Detailed course plan in syllabus – with full schedule. HO syllabus now. Hard copy for your reference.
Students say: Know what is coming in later exercises so you have a sense of where you are going and importance of being thorough/ thoughtful at start.
Like learning a new instrument – a new way to think about the challenges of growing as a leader and becoming the leader you want in all parts of your life, integrating them for mutual gain.
NO QUICK FIXES.

3. Radically new leadership landscape
Societal shifts
Cultural changes
The digital age
Globalization

4. Leadership at work isn’t just about work.
It’s about life.

5. Be real: act with authenticity
Know what matters
Embody values consistently
Align actions with values
Convey values with stories
Envision your legacy
Hold yourself accountable
6 key skills, we’re starting today to work on
6 more for each of the other 2 principles – whole, innovative
Illustrated in the people I profiled in LTLYW (some covered in P3), and which we’ll get into when we spend a day in Q4 on learning from the lives of exemplary people, including one you’ll teach us about.
At this site – qualtrics – you and anyone you know can do the skills assessment for free and get a report that tells you which of these 6 your skills profile is most like.

6. Self (mind, body, spirit)
Take the four-way view
Importance
Focus of Attention
Satisfaction
1 = Not at all
10 = Completely
Performance
1 = Poor
10 = Excellent
Work / Career
Home / Family
Community / Society
Self (mind, body, spirit)
100%

7. Be whole: act with integrity
Clarify expectations
Help others
Build supportive networks
Apply all your resources
Manage boundaries intelligently
Weave disparate strands
6 key skills on which we’re now focused and you’re building.
The key questions: who matters, why, mutual expectations. Start w what matters, now, who matters and how do you connect with them, build trust with them, strengthen your relationships now and for the future.
Will report on how well Bruce does in clarifying expectations after I see him with my family this Friday – a complete 4-way win. BTW, if you’re a Bruce fan and want to here my E Street Radio Guest DJ session, in which I play and talk about 7 songs, let me know and I’ll provide link to it.

8. Who are the most important people in your life
Who are the most important people in your life? How do they fit with your values and vision?
© Total Leadership. All rights reserved.

9. Stakeholder dialogues: build trust and gain support for moving toward your vision.

10. Be innovative: act with creativity
Focus on results, not time
Resolve conflicts among domains
Challenge the status quo
See new ways of doing things
Embrace change courageously
Create cultures of innovation

11. Experiments: innovations to produce four-way wins
Increase results, satisfaction of stakeholder expectations
Mobilize support to achieve goals that matter
Find new ways of creating mutual value among domains
How will your experiments result in your being a better leader and having a richer life?

12. Total Leadership experiments
Tracking and Reflecting
Keeping record of activity, thoughts, and feelings (and in some cases distributing it) to assess progress on goals, increasing self-awareness and maintaining priorities.
Planning and Organizing
Taking new actions to better use time and plan by, for example, using a new tool for organizing, creating “to do” lists that involve all domains, or engaging in new career planning.
Rejuvenating and Restoring
Attending to body, mind, and spirit so that life tasks are undertaken with renewed power, focus, and commitment.

13. Total Leadership experiments
Appreciating and Caring
Having fun with people (e.g., by doing things typically outside of work with co-workers), caring for others, and appreciating relationships as a way of bonding at a basic human level.
Focusing and Concentrating
Trying to be physically or psychologically present when needed to pay attention to those who matter most. This might mean saying “no” to opportunities or obligations.
Revealing and Engaging
Sharing more of your self with others – and listening – so they can better support both your values and the steps you want to take toward realizing your leadership vision.

14. Total Leadership experiments
Time-shifting and Re-placing
Working remotely or during different hours to increase flexibility and thus better fit community, family, and self activities while increasing efficiencies.
Delegating and Developing
Re-allocating tasks in ways that increase trust, free up time, and develop skills in self and others; working smarter by reducing and/or eliminating low-priority activities.
Exploring and Venturing
Taking steps toward starting a new job, career, or other activity that better aligns your work, family, community and/or self domains with your core values and aspirations.

15. Game plan Basic idea for your experiment
Assistance, advice, information you need
Obstacles and assets
How this is innovative for you

16. Scorecard Goals Metrics Making It Happen Intended impact
How assess progress
Making It Happen
Action steps
Work / Career
Home / Family
Community /
Society
Self

17. From one-way to four-way wins
One-Way Wins
Four-Way Wins
Performance and Satisfaction Sacrificed in One or More Domains
Good Performance and Satisfaction
in All Domains
Performance and Satisfaction Sacrificed in One or More Domains
Missed Opportunities
to Capture Value Across Domains
Mined Opportunities
Shift in your mindset through action and reflection, coaching, and examples.
Not ticket to C suite but rich life / success. “Executive” in title misnomer.
Conflict
Harmony

18. Shift in your mindset through action and reflection, coaching, and examples.
Not ticket to C suite but rich life / success. “Executive” in title misnomer.

19. The practice of Total Leadership – a means for change
Fake
Unfocused
Rootless
Genuine
Purposeful
Grounded
Be Real
Act with authenticity
Fragmented
Resentful
Overwhelmed
Connected
Supported
Resilient
Be Whole
Act with integrity
Stagnant
Apathetic
Pessimistic
Curious
Engaged
Optimistic
Be Innovative
Act with creativity
Focus here only on shift in how you think about yourself as a leader in different parts of life. Expect greater purpose, connection, optimism about change.
Next slide, do review of course phases.

20. Mutual gains for performance + satisfaction in all domains
Benefits to work / career
Benefits to the rest of life
Not “either/or” but “both and more”

21. .
Measurable, sustainable behavior change that drives business results and personal growth
Business results
Better attraction and retention of talent
Productivity gains and cost reductions
Enhanced engagement and resilience
Greater focus on results that matter
Greater commitment to organization
Improved leadership skills
Increased confidence and competence in creating sustainable change
Stronger connections in networks
Better reputation via community impact
Personal results
Fewer conflict-ridden tradeoffs
Greater sense of control
Improved health and wellness
Lower stress, more energy
More satisfied with personal growth, job, career, family
Cisco, UHG, Deloitte, Dogfish, Google, Motley Fool, hundreds of others.
Internationally – MOOC w 135K+, book in many languages.

22. Leading the life you want
Significant achievement results from using your talents to make the world better: Leading the life you want requires striving to help others.
Professional accomplishment comes not at the expense of the rest of life, but because of commitments at home, in community, and to the self.
You can develop the skills you need to lead the life you want.
What’s your takeaway – the big idea? (1:1 w neighbor)
Try to be kinder – use your talents to make things better for others
Of course you must sacrifice, but not ALL the time
You can grow – maintain a hunger for new knowledge, for that’s what keeps you vital.

23. Which leader has strengths like yours?
Go to site, register, and do the 18 item survey now.
Handout for those who prefer paper.
Let’s start with who your are most like and what their stories reveal about the skills you need to lead the life you want.

24. victorfriedmanphotography.com