1. ChatOps Supercharge your DevOps Teams
Karl Schwirz – Consultant Slalom Boston | slalomtechboston.com

2. What makes a good DevOps Team?
Hint: the last hour was a big clue

3. Today we’re going to focus on Effective Communication
What makes a good DevOps team?
Culture
Agile Delivery
Executive level buy-in/support
Breaking down the barriers between teams
Commonly defined SLAs and processes
Effective communication between all important parties
Technology Toolsets
Automated Builds
Automated Deployments
Configuration management
Infrastructure as Code
Monitoring
Auto Scaling
Self Healing systems
etc…
Tech and culture images and speak to the bullets
Today we’re going to focus on
Effective Communication

4. Which begs the question… What is effective communication?

5. I promise, it doesn’t look like this…

6. Effective Communication
Secure
Real time updates
Get important relevant information
Ability to recall the history of the issue
Centralized place to gather all the information
Make actionable decisions based on the information at hand

7. How do we accomplish effective communication?

8. “Put tools in the middle of the conversation” - Jesse Newland, GitHub
ChatOps
“Put tools in the middle of the conversation” - Jesse Newland, GitHub
Communication model that enables teams to connect people, process and DevOps automation principles into a transparent conversation driven workflow.

9. Here come the BOTS
Many already developed and are open source, ready for you to plug-in
Jarvis
Hubot (CoffeScript) – Github – 12K
Lita (Ruby) – 1.5 K
ErrBot (Python) – 1.1 K
Nestor (JS)
Jarvis (JVM: java, Groovy, Clojure) -
StackStorm -

10. - Notification of daily application level statuses
- Deep insight with bot integration
AwesomeBot says: Your project build has completed.
AwesomeBot says: Based on our Google Analytics data now would be the best time to deploy effecting on average the least amount of users.
Karl says: hey /awesomebot, go ahead and deploy the latest build now
- Take action, make requests to bot
Daily/Continuous Integration Build Status
Deployment Requests/Completions
Test Results
Health Monitors
Grown and scale infrastructure to meet ever changing demands
Queue workflow steps from anywhere without being in front of your computer
Reboot systems
Accept pull requests

11. Bots with Benefits Have some fun! Available anywhere
Brainstorm as a team Immediate access to data Cut down context switching
Scale and train team
Secure
Cut down confusion
Minimize Confusion
Get statuses without bothering others
Scale a Team
Training
Learning
Speed
Security
Fun
Conway’s Law
Organizations which design systems…are constrained to produce designs which are copies of the communication structures of these organizations… The larger an organization is, the less flexibility it has and the more pronounced the phenomenon
Have some fun!

12. Jarvis Some have pay walls to get to certain features
Invest time, and effort getting up to speed
Sometimes you just want to start small, tinker a little, see what’s available, and home grow it a little, or what you want, isn’t out there.

13. Serverless Low Cost Fast to develop AWS Integrated
ChatOps with AWS Services
API Gateway
SNS
CloudWatch
Lambda
Some have pay walls to get to certain features
Invest time, and effort getting up to speed
Sometimes you just want to start small, tinker a little, see what’s available, and home grow it a little, or what you want, isn’t out there.
Serverless
Low Cost
Fast to develop
AWS Integrated

14. IRO BOT The Iron Bots are born!
Supercharge your DevOps processes in AWS with Lambda and other services
Slack channel notification when events happen
Build completes
Production Health Checks are not passing
Request Information from within he Slack channel
Resource metrics on-demand
Provision and remove resources on-demand
IRO BOT

15. What do the Iron Bots look like?
Project Team
SNS
Lambda Bot
Code* Services
APIGateway
CloudWatch
Lamdba
AWS Infrastructure

16. Iron Bot supporting services
Supercharge your DevOps processes with ChatOps
SNS
Subscribe to events triggered by Code* Services and consume them with Lambda function
CodeDeploy – Deployments started, finished, didn’t complete
CodePipeline – Moved on to test stage
CodeBuild – Compilation complete
CodeCommit – Commit to branch has been made
CloudWatch
Set Cloud Alarms such as CPU Utilization
IAM
Securely access all services
KMS
Encrypt and secure

17. Slack Integration
Incoming WebHooks
Slash Commands

18. API Gateway

19. API Gateway

20. Configure Lambda Functions
The Heart of Iron Bot

21. Configure Lambda Functions
The Heart of Iron Bot

22. Configure Lambda Functions
The Heart of Iron Bot

23. Configure Lambda Functions
The Heart of Iron Bot

24. Configure Lambda Functions
The Heart of Iron Bot

25. Configure Lambda Functions
The Heart of Iron Bot

26. Let’s take look…

27. Be reasonable… start small and use early success to compound efforts
Start Today!
Seriously this is easy to start
Find your pain
Be reasonable… start small and use early success to compound efforts
Just like DevOps, once people see what’s possible they’re going to want what you have, and more
Open your AWS Console!

28. happy chatting!