1. Larwood Health Partnership 32,500 patients in Worksop 800 askmyGP requests per week, 37% of all GP demand

2. 80% of ALL patients now seen same day
80% of ALL patients now seen same day. Average days wait falls from 10 to 2 days

3. Analysis of users: all ages, parents, carers, male & female

4. Time to complete requests (not simply first response) Median under 2 hours
Note OOH/weekends are next working day

5. A few of the 1,014 comments left by Larwood patients
Fantastic, especially for people who work full time and are unable to attend dr’s appointments. - Female 37
A very efficient way to get medical help from Larwood staff. - Male 80
very easy to use, staff are very efficient, Dr extremely thorough and supportive. F 48
This service is excellent as follows: The doctor, not the receptionist nor the patient decides whether a surgery visit is appropriate saving time for the GP and unnecessary travel for the patient. Also written communication engenders more accuracy. - Male 81
Found the whole experience very easy and feel I can say things I might feel embarrassed to say face to face. - Female 53