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Over 6,000 users from over 200+ colleges
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Marketing “If you’re running a real business, is still the most effective way to universally reach people who have expressed interest in your product or site. For that, it really can’t be beaten.” – Colin Nederkoorn (founder Customer.IO)
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Let’s Look at some Stats
More than 34% of people worldwide use s (ie; 2.5 billion people) Predicted to increase to 2.8 billion towards end of this year 196 billion s are sent daily, out of which 109 are business s **above data is provided by Radicati group’s research conducted in 2014
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Email Isn't Social Media, but It's Still Pretty Popular
81% and 80% of respondents, respectively, said marketing drives customer acquisition and retention. ’s usefulness was followed by that of other digital tactics like organic search at 62% for acquisition and social media at 44% for retention—both rated effective by far fewer respondents than chose .
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Commonly Used Devices for Checking emails
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Agenda Email marketing best practices Email management systems
Taking it to the next level
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Features of a Killer Email
4 1 3 2 5 6 7 Features of a Killer Subject: Experience the Works of Manet From: Susan Curator, Square Gallery To: John Doe, Art College Targeted recipient Recognizable Sender (better if it’s from an actual person) Clear and compelling subject line (under 50 characters) Branded Valuable content Clear call-to-action Company info & unsubscribe links/ preference
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A Good Email Is … … by, for and about people (not robots)
Keep it conversational Read your aloud to check tone/language … based on what you know about the recipient Segment your list based on language, how the was acquired, previous action taken, etc.
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You Only Have 3 Seconds!
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Subject or headline You Only Have 3 Seconds!
winning the battle of priorities [don’t do this] March Newsletter [do this instead] Tomorrow: Need 3 Hammers – Can You Help? [don’t do this] Joe’s Pet Store Newsletter [do this instead] 3 Tips: help your dog beat the heat [don’t do this] Children’s Classes [do this instead] Limited Spaces available for Children’s Classes
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DO NOT BE ROMANCED BY A HIGH OPEN RATE – MEASURE ACTIONS!
When to Send & Post best day best time DO NOT BE ROMANCED BY A HIGH OPEN RATE – MEASURE ACTIONS!
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(and on your mobile device)
Practical Advice Many – but not all may not see your images key action must be above scroll line text links get more clicks than buttons do not give too many choices place your logo left or center in make all images clickable (and with text labels) include company name in text test it on yourself! (and on your mobile device)
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make it easy and obvious
One click away Above the scroll line Left or center, avoid right Not just a graphic, include text link as well Not in a list of other options Make sure you measure response
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Do people read my emails?
# of people who open your # of people who click on a link Open Rate = Click Through Rate = # of people you sent it to # of people you sent it to # of s that can’t be delivered Bounce Rate = # of s that can’t be delivered Unsubscribe Rate = # of people you sent it to # of people you sent it to
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Email Marketing Systems
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What’s an Email Marketing System?
marketing systems are web-based services that are designed to send mass s: Approved bulk mailers Follow professional and legal mailing practices Provides listing hosting and subscription management User-friendly and typically requires little to no technical skill Detailed reporting & feedback
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“But can’t I just use Outlook/Hotmail/Gmail?”
Your standard account (e.g., Outlook, Gmail, Hotmail, Yahoo etc.) is not designed for marketing No authentication = easily get blacklisted or identified as spam Can’t track clicks or opens No automatic bounce removal No control over unsubscribing No personalization Poor HTML
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Choosing an Email Management System
Factors to Consider: Ease of use Availability of templates / ability to create your own templates Pricing (Per ? Per subscriber?) Ability to segment your lists
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Optimize Your Emails for Mobile
48% of s are opened on mobile devices (smartphone & tablet) If your doesn’t look good, it will likely get deleted or ignored Use a pre-built responsive template or make your template responsive Requires CSS skills
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Take it to the next level
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List Segmentation Consider what information you have about your subscribers Location (postal code) Past performances attended Past behaviour (opened/clicked previous s) Segment your list based on the information Customize your for each segment
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Track website visits Name the campaign and segment
Create “URL Builder” links for each combination of campaign/segment Use “URL Builder” links for all links to your website in the Note: some management systems do this automatically! Check Google Analytics to see how many visits came from each campaign
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A/B Testing Decide which to test & create 2 options
Subject line “From” name content – design, call to action, text Send each option to a small portion of your list 5-15% See which is more successful & send to the rest of your list!
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Takeaways at a Glance Subject Line Relationship Keep it short
Share what’s inside Relationship What value have you provided in the past? How engaged are you? Also consider: Time & day Weekday vs weekend? Early morning, lunch, after work, evening? Volume of How much do you send? List cleanup Get rid of old subscribers who aren’t engaged
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THANK YOU contactus@dignitasdigital.com Visit: www.dignitasdigital.com
For queries & information , Visit:
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