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North Carolina Migrant Education Program
Quality Assurance System
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What is Quality Assurance?
Our goal at NC Migrant Education is to promote a high-quality program that is based on the needs of migrant students.
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Which of these words BEST describes a high quality program?
Responsive Accountable Consistent Efficient Research-based
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Isn’t Quality Assurance the same as monitoring?
Snapshot in time Ongoing Consolidated Program-specific Statutory Compliance Guidance and best practices Findings Observations and follow-up Actions needed Professional Development
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Quality Assurance Covers Three Aspects of the Migrant Education Program
Identification and Recruitment Data Collection and Reporting Service Delivery
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The Quality Assurance Manual
Contains all three components: ID & R, Data Collection and Reporting, and Service Delivery Each section has an explanation followed by an appendix containing the forms for that section. version, CD version, online on the Web site.
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Quality Assurance in ID & R
Training Resolving Eligibility Questions Determining Accuracy of Eligibility Documentation Re-interviewing Families/Workers ID & R and COE Reports
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ID & R—Training The purpose of training is to assure that Recruiters gain and maintain the Eligibility and Recruitment Basic Core Competencies. It occurs at two levels: One-on-One Statewide
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ID & R—Resolving Eligibility Questions
Two steps to resolution: Use ID & R Manual and local resources Call NC DPI ID & R Coordinator
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ID & R—Determining Accuracy of Eligibility Documentation (the COE)
Standardized, handwritten COE Signatures Electronic COE COE Reviewers COE Review Form
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Determining Accuracy of Eligibility Determinations
COE Review Form See form in QA Manual. LEA assigns a staff member to review COEs. Attach this form to each COE. Make corrections on COE in ink, dated, and initialed.
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Re-interviewing Families and Workers
SEA Prospective Re-interviews Annual (sample of 50+); used for troubleshooting Triennial; independent, contracted re-interview LEA/Regional Re-interviews Annual; 5% or 5 students Report due on August 31; keep a copy on file Re-interviewers assigned by LEAs, but should not be the person who originally interviewed the family.
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Re-Interview Forms Re-Interview Challenge Form
This form is used in case a recruiter or LEA staff member wishes to challenge the eligibility decision made by the re-interviewer or explain the circumstances of the original eligibility decision.
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Re-Interview Forms Re-interview Outcome Report
Send to State ID & R Coordinator. Ineligible students must be removed from enrollment by August 31.
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ID & R—Evaluation Report
List of activities and outcomes that took place in resource areas Due with MEP Application on June 1
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COE Summary Outcome Report
Use the COE Summary Report in MIS2000 to complete the form. Due June 30. Keep a copy for your records. The SEA will run and check the report for 11 or 12 LEAs each year.
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COE Summary Report Timeline
Year 1 Year 2 Year 3 Nash Henderson Rockingham Edgecombe Pender Johnston Pitt Chatham Lenoir Columbus Hoke Sampson Halifax Buncombe Lee Robeson Duplin Whiteville Brunswick Randolph Surry Montgomery Bladen Alamance Alleghany Northampton Beaufort Ashe Franklin Mitchell Haywood Granville Vance Bertie
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Quick Survey Which is your heaviest period for recruiting? March-April
May-June July-August September-October November-February
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Another Survey Question…
When do you recruit? Weekdays, during school hours Weekdays, evenings Weekends, daytime Weekends, evenings All of the above
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Another Survey Question
When is the ideal time of day and week to recruit? Monday-Friday, school hours Monday-Friday, after school and evening Saturdays Sundays
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Quality Assurance of Data Collection and Reporting
To ensure that data entered into MIS2000 are accurate, updated, and comply with requirements. To guarantee the detection of errors and other problems related to data collection and reporting.
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Quality Assurance of Data Collection and Reporting
Training Re-enrollment Certification Duplicate Records Checking Transfer of Student Records Data Certification Accurate and Updated Data
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Data Collection and Reporting—Training
One-on-One Training of New Users On a monthly basis at DPI Biannual Statewide training
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Data Collection and Reporting— Re-Enrollment Certification
Enrollment verification must be conducted by each LEA and Regional Data Specialist at the beginning of each school year and summer period. Re-enrollment Certification form—to be signed by the LEA Program Director or State ID & R Coordinator and the Data Specialist; then submitted to DPI Data Manager. Enrollment Verification Outcome Report—no longer required, but to be kept on file in LEA/region.
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Data Collection and Reporting—Duplicate Records
Conducted by Data Specialists In collaboration with Recruiters to verify Out-of-School student information Schedule: 6 times per year November January February March April July
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Data Collection and Reporting—Transfer of Migrant Student Records Evaluation Report
Submitted by local programs to DPI on August 31 of each year. Records of transfer should be kept on file.
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Data Collection and Reporting— Data Certification
Certifies that The student ID of every migrant student attending school is included in his/her record in MIS2000 The information stored on the electronic COE stored in MIS2000 matches 100% the hand-written information captured on the original COE COEs are entered into MIS2000 within 2 weeks of the interview date
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Data Collection and Reporting— Data Certification
Certification will be signed by local program Director and Data Specialist or—in the case of LEAs not having a Migrant Education Program—by the Regional Data Specialist and the DPI MEP Data Manager.
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Accurate and Updated Data
A random sample of 50 students will be run for the entire state, and each student’s data will be reviewed for accuracy and timeliness. A report will be sent from DPI to each LEA or Regional Data Specialist on June 30 of each year. There will be 30 days in which to make corrections, report corrections, and submit an action plan to the state.
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Survey Question How do you feel about data collection and reporting?
I know how to collect AND report. I know how to enter data, but I need help reporting on the data. I need help.
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Quality Assurance of North Carolina Migrant Education Service Delivery
Service delivery throughout the state should be based on the NCMEP Service Delivery Plan. The Quality Assurance Process helps programs document their services, show alignment with the Service Delivery Plan, and demonstrate use of best practices.
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Quality Assurance of Services—Types of Documentation
Submitted to DPI Services Summary Report Program Evaluation Student Profile Maintained at local MEP sites OSY Services Log Pre-K Hours and Curriculum PFS Students and Services K-12 Students Not Meeting State Standards Grade 9-12 Students Not on Track to Graduate Parent Involvement and PAC Log
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Forms Submitted— Services Summary Report
This report records types of services and numbers of students receiving them. It is being designed as a report in MIS2000. You will receive the numbers of students receiving services, and will have to fill in only the activity, personnel, and outcome. It is due at the same time as the Student Profile, Program Evaluation, and Application.
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Reports Submitted— Program Evaluation
This evaluation is submitted with your Application. You should evaluate the previous year’s summer program, since you will not have conducted your summer activities at the time it is due. Evaluate both implementation and outcomes.
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Reports to Submit— Student Profile
We have been working to design a “Student Profile” report in MIS2000, and this will provide you with baseline data on your students. You can include other information that you gain through surveys, focus groups, or other meetings as part of this document. It summarizes statistics about the students in your LEA and serves as the basis for your next year’s program.
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Service Reports to Keep on File— OSY Services
This report gives you a space to report how you serve your Out of School Youth.
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Documenting Pre-K Hours and Curriculum
This form allows you to keep a count on both hours and program information for your Pre-K children.
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Priority for Services This form is used to document that PFS students are receiving priority.
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K-12 Students NOT Meeting State Standards
This documentation provides an ongoing log of students who are at-risk. It provides a place for recording strategies used to serve those students.
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High School Students NOT on Track to Graduate
If a child has not passed English I or Algebra I by the end of 10th grade, that child will need interventions to graduate on time. This document records both status and interventions.
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Parent Involvement and Parent Advisory Committee Documentation
This summary information keeps a snapshot of your parent involvement efforts at hand. It also is a record of your PAC.
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Survey Question Would you like some regionally based follow-up to assist you in implementing the Service Delivery Plan and Quality Assurance System? Yes. No; I’m good to go. Maybe; I need some time to digest this!
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Thinking back to the characteristics of a high-quality program, do you think there are others that we should add? Responsive Accountable Consistent Efficient Research-based
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Next Steps Use the Service Delivery Plan, along with your student data, to develop your goals and objectives for next year. Contact us if you would like help in this process. Don’t be shy! Volunteer to be on the next CNA team.
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Questions???
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