1. Innovation at Work

2. Top Brand Names in the Industry
Why Thomas & Betts
Top Brand Names in the Industry
Construction Product Group
C/I & Residential New Construction and Renovation
Steel City® Indoor Boxes & Covers
Steel City®, Bowers® & Union® Non-Metallic Boxes
Steel City® Conduit & Cable Fittings
Steel City® Spring Steel Fasteners
Red•Dot® Weatherproof Boxes
Steel City® Floor Boxes
Kindorf® & Superstrut® Metal Framing
Industrial Product Group
MRO, OEM and Heavy Industrial Products
T&B® Fittings
Ty-Rap® Cable Ties
Sta-Kon® Terminals
Ty-Duct® Wiring Duct
Color-Keyed® Power Connectors
Blackburn® Mechanical Connectors
Dragon Tooth® Piercing Terminals
Shrink-Kon® Insulation
E-Z-Code® Identification
Pos-E-Kon® Power/Control Connectors
Ocal® Corrosion Protection
Russellstoll® Interconnections
Mipco® Reefer Connections
Hazlux® Hazardous Lighting
Reference EC&M Brand Preference Study 2001–2002 (Red indicates our new brand position)
Product Line Contractors Plants Engineers
Survey Years 99–00 01–02 99– –02 99–00 01–02
Ty-Rap®
Sta-Kon®
Color-Keyed®
Liquidtight Fittings
Steel Boxes
EMT/Rigid Fittings
Metal Framing

3. Market Focused and Driven to Perform
Why Thomas & Betts
Market Focused and Driven to Perform
Customer Intimacy
Know and service the customer better than the competition
Operational Excellence
Continually improve everything we do
Product Innovation
Lower the installed cost for the end-user
Strong Global Operations
United States, Europe and Asia
6,000 Employees
17 Plants and 3 Distribution Centers
More than 30 Brands/Categories
16,000 Stocking Items
More than 230,000 Available SKUs

4. Excellent Delivery and Customer Service
Why Thomas & Betts
Excellent Delivery and Customer Service
Increased use of electronic tools like EDI and T&B Access
Provide real time, accurate information to our customers
Learn Six Sigma and ISO
Green Belt Training Program
Optimize logistics and transportation models
Quantify “one order, one shipment, one invoice”
It’s Easy to Do Business with T&B®

5. Reduce Costs through Consolidation
Why Thomas & Betts
Reduce Costs through Consolidation
Need Image!

6. Aggressive New Product Development Focused on Customer Solutions
Why Thomas & Betts
Aggressive New Product Development Focused on Customer Solutions
Revitalized R&D structure and team
Refined process to reduce development cycle time
Focused on “lowering installed cost” and reducing manufacturing costs
Strengthening link between marketing and engineering
Enhanced interaction with end-user customer
Innovation Is T&B® Heritage — Re-establishing Leadership Now

7. Strong Marketing Support
Why Thomas & Betts
Strong Marketing Support
Product and Application Training
Local and National Promotions
Segment Focused
Sales Materials
Cross Reference Tools (printed material and on-line)
Admaker

8. Flexible Merchandising Solutions
Why Thomas & Betts
Flexible Merchandising Solutions
Order a complete unit with all accessories included (product not included)
Order individual components and build your own display

9. Competitive Conversion Program
Why Thomas & Betts
Competitive Conversion Program
3-to-1 Competitive Buyback Offer
Verification of competitive inventory
Order must be three times the value of the competitive inventory
Order must be composed of 100% value of competitor’s inventory and balance can be a mix/match of T&B® product
Discount off invoice
Competitive Price Levels
Competitive in-to-stock pricing and ship and debit blankets to ensure that we will meet the competitive demand of the market
Merchandising Assistance
Free merchandising with initial stocking order
Additional merchandising available using co-op

10. Why Thomas & Betts Sales Support Product Price Profitability
Local Sales Support
Customer Service Specialist
Project Support
Toll-Free Tech Support
Tools Services
T&B® Access/Express
T&B® Knowledge Circuit
Electrical World Website
Admaker Website
Product
Broad Construction, MRO & OEM Offering
Strong Brand Preference
Innovative New Products
More than 32,000 SKUs available from a single warehouse
$300+ Million Factory Stock
Two Deliveries per Week
Price
Nationally and Locally Competitive
Competitive Job Quotes
Prepaid Freight
Limited Job Quotes
On-Line Quote Review
Profitability
Co-Op Dollars
Automated S&D
Automated Returns
Price Synch
T&B® Access/Express
Line Consolidation/One Order, One Ship
Signature Service
We Have the Products, Sales Support, Strong Service and World-Class Operations to Help Drive Sales and Profitability