1. ChildStory Foundations

2. Introduction
I’m xxxxxxx (facilitator) and this is xxxxxxxxx and we’re going to be taking you through some information to help you navigate in ChildStory.

3. Modules ChildStory Familiarisation
Searching for Person or Organisation
Creating Persons and Updating Person profile information
Navigating Case information
Person groups and secured persons
Reporting

4. ChildStory Familiarisation

5. Key concepts and terminology changes
Case – there is only one active case per child.
Plans – there are no more plans like in KiDS. The only plans in ChildStory are out-of-home care case plans and family action plans.
Engagements – are a container for a group of records and include:
contact records
transfer records
triage records
cases.

6. Flow for Child Protection Report
Engagement and Record are the same thing

7. Logging in Access ChildStory from your computer:
sign into Citrix then open ChildStory
no password required.
Will need to request access to ChildStory thru Staff Support Centre, if you do not have the ChildStory Icon you will need to log are request to MyIT also thru the Staff Support Centre to get the Icon in your Apps.

8. A reminder about the screen layout
TABS
QUICK LINKS
ACTION BUTTONS
DETAILS SECTION
LEFT PANEL
RELATED LISTS
FEED VIEW
NAVIGATION DROPDOWN
LIST VIEW

9. Your homepage MY ACTION GRAPHS NAVIGATION DROPDOWN BOTTOM BANNER
Open cases
Service requests
Case plans
Assessments
Home visits
Carer reviews
Court appearance dates
MY ACTION GRAPHS
NAVIGATION DROPDOWN
BOTTOM BANNER

10. Search Enhancements for ChildStory – June 2018
Person Insights – Advanced Search
Search Organisation

11. System demonstration Navigation dropdown
Engagements (cases, triage records etc)
Feed view and detailed view
Refresh tool
Banner
Related lists
Quick links

12. Searching Person & Organisation

13. System demonstration Global search Person search Organisation search
Identifying number
Use Global search to find child Emily Foundation (and participant number)
Use Person Search to find mother Wilma Foundation (and participant number)
Use the following examples for Organisation Search
Service Provider = Anytown Services
Carer = Tom Cruise
NGO = ABC Company
Explain how to search by Identifier and show different options available

14. Creating Person & Updating Person Profile
Create a new person – choose your own name
Update / add Address
Add Phone Number to Communication Contact Informations
Add Birth Certificate or Identifier

15. Adding a new person
You must search for a person before adding them (to avoid duplication)
Note: Only add a new person from this search screen.
There should only be one person record for each person
There are four possible person roles:
child/young person
reporter (mandatory reporter)
other (family members, carers, persons of interest)
service providers (employees of service providers).

16. System demonstration Accessing a secured person
Search in Person Search for Secured Person
Show how to request access

17. Person group
Person Groups allow us to record information across multiple cases
Use ‘Person Group’ to group siblings or children in the placement
Don’t use Person Group for other groupings
If a child is part of a person group, when you create a record in their case, ChildStory will ask if you want that record also attached to the other children in the group
A CYP can only be the “Subject” of one Person Group
A person can be the “Member” or multiple Person Groups
You could create a Person Group of your WAM attendees for example
Show Person Groups in Navigation List

18. Navigating case information

19. Case information Learning outcomes:
Demonstrate how to find a case (engagement)
Describe key information in a case
All the Emily’s have a case – get participants to drill in and use Quick Links or Scroll to get to different Related Lists
Legals
Placement
Case Plans
Financials for example

20. Reporting

21. Reporting Learning outcomes:
Describe what reports can be generated in ChildStory
Navigate to the reports view
Drill down into information reports
Generate financial reports

22. ChildStory Coaches in your district
Support
ChildStory Coaches in your district
Log a request thru the Staff Support Centre
or internal extension – URGENT Only

23. Caseworker Event Survey
Please take the time to provide feedback on the event – it will assist us for any future planning to make sure it is beneficial and relevant

24. Caseworker Event Survey