1. HRM: An Overview
All the activities involved in acquiring, maintaining, and developing an organization’s human resources
Acquisition
Human resources planning
Determining the firm’s human resource needs
Job analysis
Determining the exact nature of the positions to be filled
Recruiting
Attracting people to apply for positions in the firm
Selection
Choosing and hiring the most qualified applicants
Orientation
Acquainting new employees with the firm
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2. HRM: An Overview (cont’d)
Maintaining
Employee relations
Increasing employee job satisfaction through satisfaction surveys, communication programs, exit interviews, and fair treatment
Compensation
Rewarding employee effort through monetary payments
Benefits
Providing rewards to ensure employee well-being
Development
Training and development
Teaching employees new skills, new jobs, and more effective ways of doing their present jobs
Performance appraisal
Assessing employees’ current and potential performance levels
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3. HRM: An Overview (cont’d)
Responsibility for HRM
Shared responsibility of line managers and staff HRM specialists
Staff specialists develop specific HR activities (e.g., training and development) and deliver them with the assistance and input of line managers
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