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AP Process Improvements
LFMA Conference
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Electronic storage of all invoices – paperless?
Goals of the Project Electronic storage of all invoices – paperless?
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Paperless?
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Goals… continued… Implement additional controls around invoice processing Eliminate excuses for late invoices (“I mailed it to you”) Shift AP Effort from Data Entry to Analysis
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Why did this take so long?
Project was started in 2010 and went on hold multiple times Lack of project prioritization process Small project team that did not reach far enough into the organization Initial product evaluation did not take all considerations into account, particularly cost
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Why did it succeed? Project was given priority – Biggest Possibility
The new project team was cross functional and diverse – the team followed new project management processes Dedicated BA/technical resource Base software product was more affordable Custom design allowed for flexibility
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