1. Two different types of “primary assignment,” can cause confusion…..
In the red circle, see that the Primary assignment is to Nicole Kemp, with secondary assignment to me and Chris, this allows all three of us to work on this case, show up on our desk tops etc, being assigned in this section as primary can affect routing

2. This is the same case, you see that I am assigned as “Primary Investigator”… this will not affect routing etc, but will now reflect on the FSFN report as assigned to me, rather than Nicole Kemp
In other words, you can have some one assigned Primary assignment and have a different person assigned as Primary investigator

3. This is the same case, you see that although on the CASE assignment, Nicole Kemp is the primary; because my name is listed as primary investigator on the INVESTIGATION tab– that is what is pulled for reporting purposes
Intake Name
Intake Number
Intake Type
Intake Subtype
Immediate Response (Y/N)
Investigation Subtype
Investigation/ Special Condition Referral Status
Elapsed Days Since Intake Received (If Open)
District
County
Unit
Primary Investigator
Jackson , jennifer
Child Intake N
In-Home
Open 60
District 7
Brevard
074RU-BREVARD RECEIVING UNIT
HOWLETT, HEATHER
-The fact that these two sections don’t correlate to each other is why occasionally an investigator will say this is on my desktop, but not on my report or vice versa