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Feedback and Evaluation

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1 Feedback and Evaluation
Professional Development Series February 16, 2012

2 Feedback and Evaluation Workshop
Purpose: Improving capacity for clinical faculty, fellows, and residents to engage in high quality, “real time” feedback and complete learner evaluations in a consistent, fair, and objective manner. Outcome: Best practices for providing feedback and evaluation

3 Workshop Agenda 7:00 Welcome: Dr. Ellen Hartenbach
7:10 Is that student a 3 or an 8? Improving our ability to evaluate learners accurately Dr. Jeremy Smith, Department of Medicine 8:00 Ob/Gyn Learner Evaluations: John Street 8: Optimizing current evaluation system : Dr. Laura Sabo & Dr. Kathy Stewart 8: CLOSE: Dr. Ellen Hartenbach

4 Did you enjoy the breakfast?
Yes No Not awake yet

5 Did you see me on TV at the Rose Bowl?
Yes No Not sure

6 The various evaluation processes currently used to assess learners in the Ob/Gyn Dept serve us well?
Strongly agree Agree Neutral Disagree Strongly disagree

7 Currently, you believe you have the ability to evaluate the learners that you supervise?
Strongly agree Agree Neutral Disagree Strongly disagree

8 Department of Medicine
Is that student a 3 or an 8? Improving our ability to evaluate learners accurately Dr. Jeremy Smith MD Assistant Professor Department of Medicine

9 Optimizing Evaluations
What are the pluses minuses of the system?

10 Optimizing Evaluations
What constitutes satisfactory performance? Setting standards

11 Optimizing Evaluations
Performance Standards Realistic, objective, clearly described Basis for appraising performance Establish a baseline for measuring performance Allow comparison of performance with mutually understood expectations Minimize ambiguity in providing feedback

12 Optimizing Evaluations
Performance Standards Exist whether or not they are discussed or in writing When observe performance, you make a judgment acceptable or not outstanding

13 Optimizing Evaluations
Performance Standards Question – How do you decide what's acceptable and what's unacceptable performance? The answer – is the first step in establishing written standards.

14 Optimizing Evaluations
Team Assignment Describe satisfactory performance PGY1 end of year This will be the start for establishing performance standards Go Teams!

15 Time management Stress management Negotiation skills Work/Life balance
What topic do you recommend for the next Professional Development Series? Time management Stress management Negotiation skills Work/Life balance

16 Educational Resources
Association of Professor’s of Gynecology and Obstetrics (APGO) UW Health GME website Association of American Medical Colleges (AAMC) AAMC Med Ed Portal


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